In business, Service Excellence is the degree of assistance and courtesy granted to those who patronize a business.
Your presentation on Service Excellence should be a visually attention-grabbing and structured pitch that identifies the main concept of the subject.
So, here is the best outline for a deck on Service Excellence:
Service Excellence Outline: This slide shows Service Excellence Outline describing- service excellence introduction, service excellence step by step process, service excellence internal and external perspective, service excellence key statistics, six pillars of service excellence, service excellence model, roadmap towards sales & service excellence, service excellence steps overview, service excellence steps in details analysis, tips for service excellence, service excellence framework, six principles of service excellence.
Process: This slide showcases Service Excellence Step by Step Process as- coming together, transparency, highest quality, available 24x7, execute your requirement, stay in touch, understand your business.
Six Principles of Service Excellence: This slide presents Six Principles of Service Excellence which includes- vision & mission statement, business objective, service standards, intervention & learning strategy, organizational alignment, measurement & leadership accountable.
Six Pillars of Service Excellence: This slide showcases six pillars of service excellence which includes- action, interest, verbal language, body language, attitude, tone of voice.
Tips for Service Excellence: This slide showcases Tips for Service Excellence as- be confident, polite and friendly, always make direct eye contact with the customer, look smart, have a good telephone manner, keep a clear record of customer requests.