Answers

  • Customer feedback management manages customer’s feedback and uses them into further product development. To create PowerPoint Slides on customer feedback management, we should define each scheme in a well-defined manner.

    A good presentation on customer feedback management should have the following pattern- 

    Feedbacks: You can show a feedback slide which includes the following steps: elevate, suggest, inquire, reflect, obtain customers opinion about the company’s products and make changes accordingly. 

    Infographic Customer Feedback: You can add infographic customer feedback slide which defines the feedback results to create an everlasting impact on the audience. 

    Key Metrics: You can include a key metrics slide which shows the following parameters - on-time delivery, lead conversion rate, new customers per month, customer satisfaction, customer retention rate, monitor the performance based on these mentioned parameters. 

    Here is the link of Customer feedback management template that you can use -

    Customer Feedback Management PowerPoint Presentation Slides

     

    Answered on 11 Jul, 2019
    By Megha Roy