SlideGeeks

Frequently Asked Questions

Frequently Asked Questions

How secure is your payment system? Do you store any Credit Cards in your system?

Our payment system is managed by PayPal and 2Checkout, two of the worlds leaders in credit card payment systems and very respected companies in online payments. This makes our systems 100% secure. We do not store or have access to any credit card information ourselves. We direct you to these third party secure sites with 100% secure SSL connections where you can safely purchase a subscription and then direct you back to our site to download products.

Can I cancel Anytime? Will I be able to download content for the billing cycle that I have paid for even if I cancel earlier?

Yes you can cancel the subscription yourself by logging into your account, going to the 'My Subscriptions' link on the lower left hand side and clicking on Unsubscribe. You will be unsubscribed and will not be charged anymore. However, you will still be able to download unlimited content until the billing cycle that you've paid for is over.

What is a PowerPoint Template?

A Powerpoint Template is a set of pre-created background designs or blueprints for a PowerPoint presentation that helps the presenter get the point across. It contains specifications for a presentation style, including the type and size of bullets and fonts, placeholder sizes and positions, and color schemes etc. A template from SlideGeeks includes all of these style elements along with the title, print and text(slide) masters. All you need to do is add your text.

Each PowerPoint template contains 3 slides:

1. The Title slide: This file contains the opening slide of the presentation.

2. The Print slide: This file contains a slide ideal for handouts for a presentation.

3. The Text slide: This file contains a slide ideal for the "body" of the presentation.

How do I apply a template to an existing Presentation?

When you download a template from SlideGeeks, you will be downloading a .zip file. The downloaded .zip file will contain 4 files

1. Title and text slides for PowerPoint 2003

2. Title and Text slides for PowerPoint 2007-2010

3. Title and print slides for PowerPoint 2003

4. Title and print slides for PowerPoint 2007-2010

You can directly open these files and start making you presentation. If you want to apply the template to a presentation you have already developed, go to the "Design" Tab, click on the scroll bar and click on "Browse for themes" and navigate to the location where you have saved the downloaded template.

What is a PowerPoint Diagram?

Our PowerPoint diagrams are professionally designed predesgined PowerPoint slides that contain detailed layouts, diagrams and graphics. The user just has to download the slide and fill in the data in the placeholders on our slides. Each graphic in every slide is vector based and is 100% editable in PowerPoint. Each and every property of any slide - color, size, shading etc can be modified to build an effective PowerPoint presentation. Use these slides to convey complex business concepts in a simplified manner. Any text can be entered at any point in the PowerPoint slide. Simply DOWNLOAD, TYPE and PRESENT!

How do I apply a diagram to an existing Presentation?

To apply a diagram to an existing presentation, please copy the downloaded set of slides and insert them into your presentation. Then, please type in your text in the placeholders on the slide.

What is a PowerPoint Map?

Our PowerPoint maps contain editable maps on a PowerPoint slide. These high quality maps have been carefully created by our professional team to display location and other geographic details in your PowerPoint presentation. Each map is vector based and is 100% editable in PowerPoint. Each and every property of any region - color, size, shading etc can be modified to help you build an effective PowerPoint presentation. Use these maps to show sales territories, business and new office locations, travel planning etc in your presentations. Any text can be entered at any point in the PowerPoint map slide. Simply DOWNLOAD, TYPE and PRESENT!

What is a PowerPoint Icon?

An image is worth a thousand words. We have an unmatched library of images carefully selected to convey the most complex concepts. These icons are in .png format. You can paste them on a PowerPoint slide and add your text to convey the perfect message.

Can I download these immediately?

All our our content is available for immediate download.

Are these editable by me?

Each slide has graphics that is vector based and is 100% editable in PowerPoint. Each and every property of any graphic - color, size, shading etc can be modified to build an effective PowerPoint presentation. Use these slides to convey complex concepts in a simplified manner. Any text can be entered at any point in the PowerPoint slide. Simply DOWNLOAD, TYPE and PRESENT!

Am I free to edit and use the PowerPoint products as often as I like?

Yes, you are free to edit and use the PowerPoint products as often as you like for personal purposes.It is prohibited to re-sell these products in any shape or form. Our subscriptions are valid for a single user only and are not transferrable. However, once a user has purchased a subscription, he/she can download and use our products for as long as they want. It is prohibited to pass on the log in information, password and user name to a third person who has not bought a subscription.

*Do you offer money back guarantee?

Yes, we offer conditional 7 days money back guarantee. If you're not satisfied with our service, please cancel your subscription by logging into your account and then send a mail to [email protected] with your account details and e-mail ID and we will refund the complete amount to you. This money back guarantee is only valid if you've downloaded up to 5 products to try them out. We will be unable to refund if you've downloaded more than 5 products or if custom design slides are used. Our goal is to delight our customers with our products and give them the peace of mind that if things don't work out they can always get their money back. However, there are people that have misused this offer and downloaded thousands of products or have used the free custom slides and then asked for a refund. We want to prevent such things from happening. Thank you for your understanding.

I want to purchase a subscription but I DO NOT want it to auto renew. What do I do?

If you do not want your subscription to auto renew, please cancel it immediately after purchasing it. You will still be able to download content till the billing cycle is over e.g. 30 days if you have a monthly subscription, 180 days for a 6 months subscription and 365 days for an yearly subscription from the date of purchase, but then you will not be billed further - and the subscription will not renew automatically.

I downloaded a template but can only see the title slide. How do I get the text and print slides?

The print and text slides will show up automatically when you insert a new slide. On the file ending with word "Print", if you insert a new slide, you will see the Print slide. On the other file, if you insert a new slide, the text slide will be inserted automatically.

What is included in a download for a PowerPoint template?

A PowerPoint Template is a prefabricated design for a PowerPoint presentation that helps the presenter get the point across. These templates come with pre-formatted background images matched with the ideal fonts and layout.

How can I start searching for the Ideal Template?

Using the search function you can look for certain keywords that relate to your presentation. In addition, you can also use the categories listed on the left panel of the site to narrow down your search.

Will the PowerPoint Templates work of both Microsoft and Apple Operating systems?

All PowerPoint templates will work on any operating system with Microsoft Office installed. The computer must have PowerPoint installed. These templates will also work with the Mac OS 10 with Microsoft office.

Which version of PowerPoint are these Templates compatible with?

Any versions of PowerPoint will work with our templates. Templates will work with PowerPoint 97, 2000, 2002, XP, 2003, and Office 2007. For Apple computers only leopard OS and Intel processors will support multiple masters.

In what resolutions do the PowerPoint Templates work?

The templates were created for a 1024 x 768 resolution. However, they will work with any resolution between 1600 x 1200 and 800 x 600.

How do I apply a template to a new PowerPoint presentation?

After downloading the Template from SlideGeeks save it under the templates folder.

Am I free to use the PowerPoint template as often as I like?

Once you purchase this PowerPoint template you may use it as many times as you like. However you are not allowed to sell them, or the background images, for any commercial purposes.

I paid for the template, but could not download files as the internet connection got reset. How can I get the files?

If you have paid for the templates, and could not for some reason download the files, please send us an email at [email protected], and we will mail you the files.

I downloaded the .zip files, but am unable to unzip the template files. How can I get the individual files?

Please download the winzip software. If you are still unable to unzip the files, please send us an email at [email protected], and we will email you the files.

I downloaded a template but can only see the title slide. How do I get the text and print slides?

The print and text slides will show up automatically when you insert a new slide. On the file ending with word "Print", if you insert a new slide, you will see the Print slide. On the other file, if you insert a new slide, the text slide will be inserted automatically.

I have bought a single user license. Can I share it with my team?

Our Terms and Condition prohibit you from sharing your login and password details with anyone. Please understand that a single user license is solely meant for a single individual, and cannot be shared. Your account will be immediately disabled if you share your login with anyone.

Unlimited usage within reasonable limits

We provide unlimited downloads in good faith and with the trust that customers will only download content that they will use within a reasonable timeframe. We prohibit customers from downloading the entire collection for archival purposes. We have automatic checks that run scans to determine if the download pattern is of a normal customer usage pattern. Any abnormal quantities of downloads are immediately flagged. We reserve the right to cancel your account immediately if we find unreasonable number of download which deviate from normal usage patterns.

Please give me more details on the "Limited Time COVID-19 Assistance Offer".

To help customers get access to our company's entire collection of templates, we're running a limited time COVID-19 offer where customers of SlideGeeks can get full access to our sister site SlideTeam (www.slideteam.net). To avail of this offer, just purchase a subscription on www.slidegeeks.com, and then contact our customer support team over email or livechat with your order number, and they will give you access to all our content on www.slideteam.net for the same duration.