Metrics Dashboard Depicting Call Center Performance Pictures PDF

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Mentioned slide outlines key performance indicator KPI dashboard which can be used by call center to optimize the agents performance. The major metrics covered in the template are total calls, average speed of answer, abandon rate, service level agreement SLA limit etc. Pitch your topic with ease and precision using this Metrics Dashboard Depicting Call Center Performance Pictures PDF. This layout presents information on Overall Satisfaction Score, Satisfaction Score, Performance. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

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  1. 80%

    by Mark Comer

    Best Representation of topics, really appreciable.
  2. 100%

    by ali

    The content is very helpful from business point of view.
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