Agent performs PowerPoint Presentation Templates and Google Slides

Use this Customer Service Agent Performance Improvement Strategy Ppt PowerPoint Presentation Complete Deck With Slides to ensure the business world gets to know you as a presentation expert with tremendous recall value. With its focus on providing the worlds best designs to highlight business ideas that have the potential to change the world, this PPT Template is sure to win you clients. The complete deck in fifty seven slides is a compendium of information, structured in a manner that provides the best framework for a presentation. Use this completely editable and customizable presentation to make an impact and improve your order book. Download now.

Presenting this set of slides with name call agents performance update with satisfaction scorecall agents performance kpi dashboard ppt powerpoint presentation gallery background pdf. The topics discussed in these slides are total calls, avg answer speed, abandon rate, avg calls, minute, satisfaction score by agent, sla limits. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

This slide provides information regarding adaptive initiatives taken by travel agents such as improving performance management during pandemic. This is a rebuilding travel industry after COVID 19 addressing performance management by travel agents during pandemic diagrams pdf. template with various stages. Focus and dispense information on four stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like internal communications, media and campaigns, customer service. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.

This slide illustrates insurance agent sales performance digital dashboard. It provides information about total proposals, policies, accident, claims, sales revenue, rewards, etc. Pitch your topic with ease and precision using this Digital Dashboard Indicating Insurance Agent Sales Performance Portrait PDF. This layout presents information on Sales Revenue, Reward And Recognition. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Presenting Quality Management Kpis To Measure Customer Service Agents Performance Sample PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Improvement Strategies, Customer Greetings, Percentage Of Calls Blocked This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

Presenting Strategies To Monitor Customer Service Quality And Agents Performance Summary PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Automation In Call Center, Agent Scorecards, Quality Assurance Benchmark This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

Deliver and pitch your topic in the best possible manner with this Call Center Agent Quality Assurance Balanced Scorecard Template With Branch Performance Graphics PDF Use them to share invaluable insights on Agent Quality, Assurance Balanced, Scorecard Template and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

This slide shows real estate leasing dashboard depicting agent performance which can be beneficial for companies to manage the tasks of their brokers. It includes information about sum of active deals, total price of active deals, house net total, current year deal count, etc.Pitch your topic with ease and precision using this property leasing dashboard depicting agent performance guidelines pdf This layout presents information on average closed deal price, gross commission income, total active house net It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. Here you can discover an assortment of the finest PowerPoint and Google Slides templates. With these templates, you can create presentations for a variety of purposes while simultaneously providing your audience with an eye catching visual experience. Download Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Slides PDF to deliver an impeccable presentation. These templates will make your job of preparing presentations much quicker, yet still, maintain a high level of quality. Slidegeeks has experienced researchers who prepare these templates and write high quality content for you. Later on, you can personalize the content by editing the Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Slides PDF.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. Boost your pitch with our creative Call Center Action Plan Dashboard Highlighting Customer Service Agent Performance Elements PDF. Deliver an awe-inspiring pitch that will mesmerize everyone. Using these presentation templates you will surely catch everyones attention. You can browse the ppts collection on our website. We have researchers who are experts at creating the right content for the templates. So you dont have to invest time in any additional work. Just grab the template now and use them.

This slide showcases call center action plan dashboard which highlights first call resolution, unresolved calls, customers call report, response time by weekday and average answer time. There are so many reasons you need a Customer Service Agent Performance Call Center Action Plan Dashboard Highlighting Designs PDF. The first reason is you cant spend time making everything from scratch, Thus, Slidegeeks has made presentation templates for you too. You can easily download these templates from our website easily.

This slide highlights the common problems related to customer care call center which includes absenteeism, waiting time, unresolves complaints and high attrition rate of organization. Get a simple yet stunning designed Customer Service Agent Performance Common Customer Care Call Center Problems Icons PDF. It is the best one to establish the tone in your meetings. It is an excellent way to make your presentations highly effective. So, download this PPT today from Slidegeeks and see the positive impacts. Our easy-to-edit Customer Service Agent Performance Common Customer Care Call Center Problems Icons PDF can be your go-to option for all upcoming conferences and meetings. So, what are you waiting for Grab this template today.

This slide highlights the impacts on the company of poor customer support at BPO call center which showcases comparison of call center companies performance with Quarterly revenue. Are you in need of a template that can accommodate all of your creative concepts This one is crafted professionally and can be altered to fit any style. Use it with Google Slides or PowerPoint. Include striking photographs, symbols, depictions, and other visuals. Fill, move around, or remove text boxes as desired. Test out color palettes and font mixtures. Edit and save your work, or work with colleagues. Download Customer Service Agent Performance Impact Of Poor Customer Support At Call Center Formats PDF and observe how to make your presentation outstanding. Give an impeccable presentation to your group and make your presentation unforgettable.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. If you are looking for a format to display your unique thoughts, then the professionally designed Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Information PDF is the one for you. You can use it as a Google Slides template or a PowerPoint template. Incorporate impressive visuals, symbols, images, and other charts. Modify or reorganize the text boxes as you desire. Experiment with shade schemes and font pairings. Alter, share or cooperate with other people on your work. Download Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Information PDF and find out how to give a successful presentation. Present a perfect display to your team and make your presentation unforgettable.

This slide shows net promoter score dashboard indicating customer satisfaction and agent performance which includes medium wise satisfaction, customer satisfaction, consumer loyalty, etc. Showcasing this set of slides titled Customer NPS Metric Dashboard Indicating Customer Satisfaction And Agent Performance Template PDF. The topics addressed in these templates are Net Promoter Score, Consumer Loyalty, Top 5 Agents. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Here an illustrative One Pager Sales Agent Performance And Presence Status Summary PDF Document PPT Template. This one-pager template is designed to match your needs. It is 100 percent editable, which allows you to make changes as you seem fit to suit your purpose. Grab this One Pager Sales Agent Performance And Presence Status Summary PDF Document PPT Template Download now.

This slide provides information about the impact on employees performance post customer service training provided by the sender. Presenting you an exemplary Impact On Employee Performance Post Training Customer Service Agent One Pager Sample Example Document. Our one pager comprises all the must have essentials of an inclusive document. You can edit it with ease, as its layout is completely editable. With such freedom, you can tweak its design and other elements to your requirements. Download this Impact On Employee Performance Post Training Customer Service Agent One Pager Sample Example Document brilliant piece now.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. Slidegeeks has constructed Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Diagrams PDF after conducting extensive research and examination. These presentation templates are constantly being generated and modified based on user preferences and critiques from editors. Here, you will find the most attractive templates for a range of purposes while taking into account ratings and remarks from users regarding the content. This is an excellent jumping off point to explore our content and will give new users an insight into our top notch PowerPoint Templates.

Find a pre-designed and impeccable Agenda For Customer Service Agent Performance Improvement Strategy Mockup PDF. The templates can ace your presentation without additional effort. You can download these easy-to-edit presentation templates to make your presentation stand out from others. So, what are you waiting for Download the template from Slidegeeks today and give a unique touch to your presentation.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limiting. Create an editable Customer Service Agent Performance Additional Feature Required To Streamline Call Center Guidelines PDF that communicates your idea and engages your audience. Whether youre presenting a business or an educational presentation, pre-designed presentation templates help save time. Customer Service Agent Performance Additional Feature Required To Streamline Call Center Guidelines PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. Slidegeeks is one of the best resources for PowerPoint templates. You can download easily and regulate Customer Service Agent Performance Bpo Call Center Organizational Structure Structure PDF for your personal presentations from our wonderful collection. A few clicks is all it takes to discover and get the most relevant and appropriate templates. Use our Templates to add a unique zing and appeal to your presentation and meetings. All the slides are easy to edit and you can use them even for advertisement purposes.

This slide showcases the business process outsourcing solutions offered by the company which includes retail. Healthcare, telecom. Manufacturing, BFSI, travel and transport and hospitality industry. Want to ace your presentation in front of a live audience Our Customer Service Agent Performance Business Process Outsourcing Industry Focused Template PDF can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy-to-edit and downloadable. Use these for both personal and commercial use.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Do you have to make sure that everyone on your team knows about any specific topic I yes, then you should give Customer Service Agent Performance Call Center Telephone Etiquette For Support Agents Formats PDF a try. Our experts have put a lot of knowledge and effort into creating this impeccable Customer Service Agent Performance Call Center Telephone Etiquette For Support Agents Formats PDF. You can use this template for your upcoming presentations, as the slides are perfect to represent even the tiniest detail. You can download these templates from the Slidegeeks website and these are easy to edit. So grab these today.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. From laying roadmaps to briefing everything in detail, our templates are perfect for you. You can set the stage with your presentation slides. All you have to do is download these easy-to-edit and customizable templates. Customer Service Agent Performance Communicating And Dealing With Unsatisfied Structure PDF will help you deliver an outstanding performance that everyone would remember and praise you for. Do download this presentation today.

This slide showcases the call center companies technological investment which includes artificial intelligence, robotics process automation and some companies invested in video chats. Present like a pro with Customer Service Agent Performance Companies Shift Towards Innovative Technologies Summary PDF Create beautiful presentations together with your team, using our easy-to-use presentation slides. Share your ideas in real-time and make changes on the fly by downloading our templates. So whether youre in the office, on the go, or in a remote location, you can stay in sync with your team and present your ideas with confidence. With Slidegeeks presentation got a whole lot easier. Grab these presentations today.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Do you have an important presentation coming up Are you looking for something that will make your presentation stand out from the rest Look no further than Customer Service Agent Performance Company Call Centers Around The World Mockup PDF. With our professional designs, you can trust that your presentation will pop and make delivering it a smooth process. And with Slidegeeks, you can trust that your presentation will be unique and memorable. So why wait Grab Customer Service Agent Performance Company Call Centers Around The World Mockup PDF today and make your presentation stand out from the rest.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Whether you have daily or monthly meetings, a brilliant presentation is necessary. Customer Service Agent Performance Company Journey Roadmap From 2008 To 2021 Icons PDF can be your best option for delivering a presentation. Represent everything in detail using Customer Service Agent Performance Company Journey Roadmap From 2008 To 2021 Icons PDF and make yourself stand out in meetings. The template is versatile and follows a structure that will cater to your requirements. All the templates prepared by Slidegeeks are easy to download and edit. Our research experts have taken care of the corporate themes as well. So, give it a try and see the results.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Find highly impressive Customer Service Agent Performance Customer Complaints Expected Time For Resolution Background PDF on Slidegeeks to deliver a meaningful presentation. You can save an ample amount of time using these presentation templates. No need to worry to prepare everything from scratch because Slidegeeks experts have already done a huge research and work for you. You need to download Customer Service Agent Performance Customer Complaints Expected Time For Resolution Background PDF for your upcoming presentation. All the presentation templates are 100 percent editable and you can change the color and personalize the content accordingly. Download now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. If your project calls for a presentation, then Slidegeeks is your go-to partner because we have professionally designed, easy-to-edit templates that are perfect for any presentation. After downloading, you can easily edit Customer Service Agent Performance Evaluate Performance By Monitoring Call Center Kpis Formats PDF and make the changes accordingly. You can rearrange slides or fill them with different images. Check out all the handy templates.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. If you are looking for a format to display your unique thoughts, then the professionally designed Customer Service Agent Performance Expected Outcome From Call Center Improvement Icons PDF is the one for you. You can use it as a Google Slides template or a PowerPoint template. Incorporate impressive visuals, symbols, images, and other charts. Modify or reorganize the text boxes as you desire. Experiment with shade schemes and font pairings. Alter, share or cooperate with other people on your work. Download Customer Service Agent Performance Expected Outcome From Call Center Improvement Icons PDF and find out how to give a successful presentation. Present a perfect display to your team and make your presentation unforgettable.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Crafting an eye-catching presentation has never been more straightforward. Let your presentation shine with this tasteful yet straightforward Customer Service Agent Performance Important Aspects For Effective QA At Call Centers Guidelines PDF template. It offers a minimalistic and classy look that is great for making a statement. The colors have been employed intelligently to add a bit of playfulness while still remaining professional. Construct the ideal Customer Service Agent Performance Important Aspects For Effective QA At Call Centers Guidelines PDF that effortlessly grabs the attention of your audience Begin now and be certain to wow your customers.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Make sure to capture your audiences attention in your business displays with our gratis customizable Customer Service Agent Performance Improve Service Delivery With People Process Structure PDF. These are great for business strategies, office conferences, capital raising or task suggestions. If you desire to acquire more customers for your tech business and ensure they stay satisfied, create your own sales presentation with these plain slides.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Formulating a presentation can take up a lot of effort and time, so the content and message should always be the primary focus. The visuals of the PowerPoint can enhance the presenters message, so our Customer Service Agent Performance Inbound And Outbound Calls Volume At Customer Themes PDF was created to help save time. Instead of worrying about the design, the presenter can concentrate on the message while our designers work on creating the ideal templates for whatever situation is needed. Slidegeeks has experts for everything from amazing designs to valuable content, we have put everything into Customer Service Agent Performance Inbound And Outbound Calls Volume At Customer Themes PDF.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Coming up with a presentation necessitates that the majority of the effort goes into the content and the message you intend to convey. The visuals of a PowerPoint presentation can only be effective if it supplements and supports the story that is being told. Keeping this in mind our experts created Customer Service Agent Performance IT Services For Business Process Outsourcing Ideas PDF to reduce the time that goes into designing the presentation. This way, you can concentrate on the message while our designers take care of providing you with the right template for the situation.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. This modern and well-arranged Customer Service Agent Performance Projected Company Growth Rate Highlighting Introduction PDF provides lots of creative possibilities. It is very simple to customize and edit with the Powerpoint Software. Just drag and drop your pictures into the shapes. All facets of this template can be edited with Powerpoint, no extra software is necessary. Add your own material, put your images in the places assigned for them, adjust the colors, and then you can show your slides to the world, with an animated slide included.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. This Customer Service Agent Performance Right Channel Strategy For Customer Complaint Mockup PDF is perfect for any presentation, be it in front of clients or colleagues. It is a versatile and stylish solution for organizing your meetings. The Customer Service Agent Performance Right Channel Strategy For Customer Complaint Mockup PDF features a modern design for your presentation meetings. The adjustable and customizable slides provide unlimited possibilities for acing up your presentation. Slidegeeks has done all the homework before launching the product for you. So, dont wait, grab the presentation templates today.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Welcome to our selection of the Customer Service Agent Performance Strategies To Overcome Low Employee Morale Elements PDF. These are designed to help you showcase your creativity and bring your sphere to life. Planning and Innovation are essential for any business that is just starting out. This collection contains the designs that you need for your everyday presentations. All of our PowerPoints are 100 percent editable, so you can customize them to suit your needs. This multi-purpose template can be used in various situations. Grab these presentation templates today.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Explore a selection of the finest Customer Service Agent Performance Strategies To Remove Obstacles And Building Professional PDF here. With a plethora of professionally designed and pre-made slide templates, you can quickly and easily find the right one for your upcoming presentation. You can use our Customer Service Agent Performance Strategies To Remove Obstacles And Building Professional PDF to effectively convey your message to a wider audience. Slidegeeks has done a lot of research before preparing these presentation templates. The content can be personalized and the slides are highly editable. Grab templates today from Slidegeeks.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. The best PPT templates are a great way to save time, energy, and resources. Slidegeeks have 100 percent editable powerpoint slides making them incredibly versatile. With these quality presentation templates, you can create a captivating and memorable presentation by combining visually appealing slides and effectively communicating your message. Download Customer Service Agent Performance Training Program For BPO Call Center Agents Elements PDF from Slidegeeks and deliver a wonderful presentation.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. The Customer Service Agent Performance Transfer Customers Calls By Complaint Type Graphics PDF is a compilation of the most recent design trends as a series of slides. It is suitable for any subject or industry presentation, containing attractive visuals and photo spots for businesses to clearly express their messages. This template contains a variety of slides for the user to input data, such as structures to contrast two elements, bullet points, and slides for written information. Slidegeeks is prepared to create an impression.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Are you searching for a Customer Service Agent Performance Wrong And Right Approach For Customer Sample PDF that is uncluttered, straightforward, and original Its easy to edit, and you can change the colors to suit your personal or business branding. For a presentation that expresses how much effort youve put in, this template is ideal With all of its features, including tables, diagrams, statistics, and lists, its perfect for a business plan presentation. Make your ideas more appealing with these professional slides. Download Customer Service Agent Performance Wrong And Right Approach For Customer Sample PDF from Slidegeeks today.

Download our innovative and attention grabbing Icons Slide For Customer Service Agent Performance Improvement Strategy Brochure PDF template. The set of slides exhibit completely customizable icons. These icons can be incorporated into any business presentation. So download it immediately to clearly communicate with your clientele.

Slidegeeks has constructed Table Of Contents For Customer Service Agent Performance Improvement Strategy Portrait PDF after conducting extensive research and examination. These presentation templates are constantly being generated and modified based on user preferences and critiques from editors. Here, you will find the most attractive templates for a range of purposes while taking into account ratings and remarks from users regarding the content. This is an excellent jumping-off point to explore our content and will give new users an insight into our top-notch PowerPoint Templates.

Presenting this PowerPoint presentation, titled Table Of Contents For Customer Service Agent Performance Improvement Strategy Inspiration PDF, with topics curated by our researchers after extensive research. This editable presentation is available for immediate download and provides attractive features when used. Download now and captivate your audience. Presenting this Table Of Contents For Customer Service Agent Performance Improvement Strategy Inspiration PDF. Our researchers have carefully researched and created these slides with all aspects taken into consideration. This is a completely customizable Table Of Contents For Customer Service Agent Performance Improvement Strategy Inspiration PDF that is available for immediate downloading. Download now and make an impact on your audience. Highlight the attractive features available with our PPTs.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Here you can discover an assortment of the finest PowerPoint and Google Slides templates. With these templates, you can create presentations for a variety of purposes while simultaneously providing your audience with an eye-catching visual experience. Download Customer Service Agent Performance Company Background Information Overview Introduction PDF to deliver an impeccable presentation. These templates will make your job of preparing presentations much quicker, yet still, maintain a high level of quality. Slidegeeks has experienced researchers who prepare these templates and write high-quality content for you. Later on, you can personalize the content by editing the Customer Service Agent Performance Company Background Information Overview Introduction PDF.

This slide signifies the matrix on call center report based on monthly performance evaluation of all agents. It includes name of customer support executive, total calls done, average duration and conversions. Showcasing this set of slides titled Support Center Report On Agents Monthly Performance Icons PDF. The topics addressed in these templates are Support Center Report, On Agents, Monthly Performance. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents a scorecard especially for customer support staff to track and measure their performance based on the ratings provided by customers. The question segment consists of introduction, call etiquette, problem solving and close down. Showcasing this set of slides titled Quality Control Performance Evaluation For Customer Service Agents Professional PDF. The topics addressed in these templates are Introduction, Call Etiquette, Problem Solving. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. Presenting this PowerPoint presentation, titled Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Topics PDF, with topics curated by our researchers after extensive research. This editable presentation is available for immediate download and provides attractive features when used. Download now and captivate your audience. Presenting this Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Topics PDF. Our researchers have carefully researched and created these slides with all aspects taken into consideration. This is a completely customizable Call Center Action Plan Dashboard Highlighting Agent Performance With Satisfaction Score Topics PDF that is available for immediate downloading. Download now and make an impact on your audience. Highlight the attractive features available with our PPTs.

This slide covers contact center agent performance metrics KPI dashboard. It involves metrics such as number of calls, average response time, average hold time, daily average transfer rate and agents with most hold time and transfer rate. Showcasing this set of slides titled Call Center Kpis Agent Performance Dashboard Clipart PDF. The topics addressed in these templates are Transfer Rate, Call Center, Hold Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide showcases a QA scorecard for monitoring and evaluating performance of call support agent to enhance customer satisfaction. It includes key components such as agent, date, evaluated by, issue, category, components, points, remarks and score. Showcasing this set of slides titled Call Support Agent Quality Assurance Scorecard For Performance Monitoring Microsoft PDF. The topics addressed in these templates are Business, Customer, Performance Monitoring. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide showcases a QA scorecard for monitoring and evaluating performance of chat support agent to boost customer engagement. It includes key components such as chat handling questions, issue resolution questions, comment and answers. Pitch your topic with ease and precision using this Chat Support Agent Quality Assurance Scorecard For Performance Monitoring Graphics PDF. This layout presents information on Accurate Information, Performance Monitoring, Quality Assurance Scorecard. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.