Service-evaluation PowerPoint Presentation Templates and Google Slides

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This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. This Comprehensive Guide For Enhancing Performance Of Customer Service Center Evaluate Performance Mockup PDF is perfect for any presentation, be it in front of clients or colleagues. It is a versatile and stylish solution for organizing your meetings. The Comprehensive Guide For Enhancing Performance Of Customer Service Center Evaluate Performance Mockup PDF features a modern design for your presentation meetings. The adjustable and customizable slides provide unlimited possibilities for acing up your presentation. Slidegeeks has done all the homework before launching the product for you. So, do not wait, grab the presentation templates today

This slide offers insightful information on the approaches to take in order to create a useful customer service scorecard and gather customer feedback. The strategies include keeping the questions straightforward, selecting appropriate key performing indicators, investing in agent training and using artificial intelligence driven tools. Showcasing this set of slides titled Strategies To Improve Customer Service Performance Evaluation Sample PDF. The topics addressed in these templates are Keep Questions Straightforward, Select Kpis Evaluation, Invest Training Agent. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a sample scorecard which can be used by brand managers to collect valuable customer feedback and take actions to improve services for increased customer satisfaction. Key questions relate to customer experience, needs analysis, product competencies and result. Showcasing this set of slides titled Sample Customer Service Performance Evaluation Example Brochure PDF. The topics addressed in these templates are Customer Experience, Needs Analysis, Product Competencies. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide depicts a dashboard which can be used by managers to track the result of customer service balanced scorecard to take corrective actions and achieve organizational goals. The key performing indicators relate to financial, customer, learning and growth and internal objectives. Showcasing this set of slides titled Results Of Service Performance Evaluation With Customer Objectives Diagrams PDF. The topics addressed in these templates are Financial, Customer, Internal. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide brings forth a diagrammatic representation of various steps which are undertaken to build a customer service scorecard. The major segments covered in the scorecard are financial perspective, customer perspective, internal process perspective, learn and growth perspective , Showcasing this set of slides titled Process Flowchart To Build Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are Internal Process Perspective, Customer Perspective, Financial Perspective. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide brings forth various key performance indicators which can be used by brand managers to track the customer service rate of the organization for continuous improvement. The key performing indicators are first response time, customer retention rate, customer satisfaction score etc. Showcasing this set of slides titled Kpis To Track In Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are First Response Time, Customer Retention Rate, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide encompasses of results obtained from customer service scorecard for client ticket resolution which is used by managers to identify weak points and take measures to improve the service offerings. The key elements consist of solution, process, product knowledge, agent tone etc. Showcasing this set of slides titled Customer Ticket Resolution And Service Performance Evaluation Results Themes PDF. The topics addressed in these templates are Ticket Review Information, Solution, Product Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide presents a customer service scorecard for relationship and risk management which is used by analysts to gather valuable feedback about service performance. Key elements consist of scorecard dimension, category, overall rating, grade, deviation, strengths, weakness and improvement strategy. Showcasing this set of slides titled Customer Risk Management Service Performance Evaluation Demonstration PDF. The topics addressed in these templates are Scorecard Area, Returns, Overall Rating. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide consists of a customer service scorecard which can be used to evaluate telephonic conversation between agent and the client. The set of questions consist of call etiquette, communication skills, process and wrap up. Showcasing this set of slides titled Customer Phone Call Service Performance Evaluation Themes PDF. The topics addressed in these templates are Call Etiquette, Communication Skills, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The slide shows various elements for category analysis of any product and service to formulate plans aligned to customer expectations. It includes category drivers, customer beliefs, trends and brand equity. Presenting Key Elements Of Product And Service Category Evaluation Demonstration PDF to dispense important information. This template comprises four stages. It also presents valuable insights into the topics including Customer Beliefs, Category Trends, Category Drivers. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

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This slide provides information regarding the evaluation of vendor on various functional areas such as integration, disaster recovery which are analyzed whether the service is hosted or on premise. From laying roadmaps to briefing everything in detail, our templates are perfect for you. You can set the stage with your presentation slides. All you have to do is download these easy to edit and customizable templates.Technology Transformation Toolkit To Enhance Customer Service Vendor Evaluation Matrix Diagrams PDF will help you deliver an outstanding performance that everyone would remember and praise you for. Do download this presentation today.

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This slide showcase customer service representative performance evaluation which helps in shaping team goals and set objectives for career growth. It include elements such as improvement, expectations, strengths and development. Showcasing this set of slides titled Customer Service Progress Evaluationreport Formats Pdf The topics addressed in these templates are Strengths, Needs Development, Reviewed All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting. This slide showcase customer service representative performance evaluation which helps in shaping team goals and set objectives for career growth. It include elements such as improvement, expectations, strengths and development.

This slide represents a checklist to analyze vendor for software as a service. It includes various features such as research all the information available on internet regarding the vendor, find out and analyze all the reviews present on vendor website or social media platform etc. Showcasing this set of slides titled Software As A Service Vendor Evaluation Checklist Inspiration Pdf. The topics addressed in these templates are Features, Assigned, Status. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting. This slide represents a checklist to analyze vendor for software as a service. It includes various features such as research all the information available on internet regarding the vendor, find out and analyze all the reviews present on vendor website or social media platform etc.

The purpose of this slide is to represent a checklist to assess information technology services supplier. It includes various features such as meeting system uptime standards, supports preferred communication protocols such as FTP, AS2, HTTP etc. Pitch your topic with ease and precision using this IT Services Vendor Evaluation Checklist Pictures Pdf. This layout presents information on Features, services vendor evaluation. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout. The purpose of this slide is to represent a checklist to assess information technology services supplier. It includes various features such as meeting system uptime standards, supports preferred communication protocols such as FTP, AS2, HTTP etc.