Home Key Performance Indicators Of Service Desk Problem Management Elements PDF
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This slide showcases key metrics tracked and measured for incident management. Metrics included are incident response time, number of unresolved incidents, reopen rate, total cost per contact, customer satisfaction and first call resolution rate. Presenting Key Performance Indicators Of Service Desk Problem Management Elements PDF to dispense important information. This template comprises eight stages. It also presents valuable insights into the topics including Incident Response Time, Number Of Unresolved Incidents, Number Of Contacts Handled. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.
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