Bpo Business

The following slide illustrates the complete business communication framework to align companys goals and objectives. It includes internal and external factors such as marketing, sales, customer service, product development, internal collaboration and recruitment. Showcasing this set of slides titled Internal And External Stakeholder Communication Framework Mockup PDF. The topics addressed in these templates are Marketing, Goals, Product Development. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The slide presents overview of a company providing insurance services to mitigate financial uncertainty and make accidental loss manageable. It highlights business worth, employees, countries, customers, partners, financial highlights, mission and vision, Showcasing this set of slides titled Insurance Policy Company Profile Overview Ppt Clipart PDF. The topics addressed in these templates are Countries, Consumers, Employees, Enterprise, Our Vision, Our Mission. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents multiple RPA chatbots used by industries, helpful in increasing user engagement and business growth. It includes HelloFresh Freddy, DR. AI, Woebot, Landbot and Trim. Showcasing this set of slides titled Robotic Process Automation Chatbot Types With Key Functions Topics PDF. The topics addressed in these templates are Healthcare Chatbot, Customer Service Chatbot, Conversion And Sales Bot, Financial Advisor Chatbot. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide demonstrates comparative analysis of various data management software solutions which can be used by business for improving customer service. It includes key components such as tools, price, features, rating, platforms and comments. Showcasing this set of slides titled Comparative Assessment Of Big Data Analytics Tools Template PDF. The topics addressed in these templates are Price, Automatically Optimize, Parallel Processing. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights strategic planning model for achieving business goals and increasing market share. It includes- vision, purpose, strategic priorities, strategic results, strategic objectives, key performance indicators and customer services. Showcasing this set of slides titled Tactical Planning Structure For Building Organizational Capacity Download PDF. The topics addressed in these templates are Strong Supply Chain Product, Exclusive Agreements, Improve Brand Awareness, Increase Revenue. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide showcases various challenges faced by business with process automation solution to build competitive advantages. It includes challenge areas such as finance, sourcing and procurement, sale sand customer service. Showcasing this set of slides titled Challenges And Solutions In SAP Workflow Automation Elements PDF. The topics addressed in these templates are Sourcing And Procurement, Finance, Implementation Area. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows strategies used to reduce customer churn by offering discounts, special deals, emailing and calling customers on regular basis. Showcasing this set of slides titled Tactics Used For Client Attrition Administration Icons PDF. The topics addressed in these templates are Customer At Risk, Frequent Emails, Customer Attrition. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard that can help organization to identify the new customers acquired and revenue generated by service subscriptions. Its key components are average weekly subscription revenue, subscription sales target, customer lifetime value and customer acquisition cost. Are you searching for a Promotion Sales Techniques For New Service Introduction Service Subscription Revenue Assessment Infographics PDF that is uncluttered, straightforward, and original Its easy to edit, and you can change the colors to suit your personal or business branding. For a presentation that expresses how much effort you have put in, this template is ideal. With all of its features, including tables, diagrams, statistics, and lists, its perfect for a business plan presentation. Make your ideas more appealing with these professional slides. Download Promotion Sales Techniques For New Service Introduction Service Subscription Revenue Assessment Infographics PDF from Slidegeeks today.

Inventory, financials, and choice of service are often a challenge for most businesses and such issue can surface any time, as this Ecommerce Marketing Plan To Enhance Customer Retention Ppt PowerPoint Presentation Complete Deck With Slides illustrates. Prepare for such challenges well in advance with the help of this comprehensive business plan presentation template, a complete deck in sixty slides. You can illustrate factors like ownership, operations, and key product offerings by employing this flexible template. Just download, edit, and present. Of course, when SlideGeeks say edit, it means that the entire deck is completely editable and 100precent customizable, despite being content ready. Such is the magic of creativity we bring to your business presentations. Download now.

This slide illustrates customer churn analysis of an organization. It includes unsatisfactory services, unsatisfactory quality, unsatisfactory relationship, influencers etc. Showcasing this set of slides titled Fishbone Customer Attrition Analysis And Prediction Structure PDF. The topics addressed in these templates are Unsatisfactory Services, Unsatisfactory Quality, Unsatisfactory Relationship, Influencers. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases call center action plan dashboard which highlights first call resolution, unresolved calls, customers call report, response time by weekday and average answer time. There are so many reasons you need a Customer Service Agent Performance Call Center Action Plan Dashboard Highlighting Designs PDF. The first reason is you cant spend time making everything from scratch, Thus, Slidegeeks has made presentation templates for you too. You can easily download these templates from our website easily.

This slide covers the service strategy model used in an IT information technology firm. The purpose of this template is to define the service strategy given by Information technology infrastructure library ITIL. It also includes details related to IT organizations, service management, etc. Showcasing this set of slides titled It Service Focused Strategic Approach For Customer Satisfaction Themes PDF. The topics addressed in these templates are Process Outside, Continuous Service, Portfolio Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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Showcasing this set of slides titled Department Wise Total Employee Headcount Analysis Ppt PowerPoint Presentation Infographic Template Mockup PDF. The topics addressed in these templates are Customer Support, Department Lowest, Headcount Retention. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Showcasing this set of slides titled Comparative Analysis Of AI Applications Technology Use Across Industries Diagrams PDF. The topics addressed in these templates are Operations Management, Customer Support, Research Development. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows key performance indicators of customer service delivery. It includes service level, request volume, cost of revenue, customer satisfaction, customer retention, etc. Pitch your topic with ease and precision using this Client Support KPI Dashboard Rules PDF. This layout presents information on Customer Retention, Cost Per Support, Average Issue Solving Time. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The slide provides information regarding CRM capabilities related to production, business support, marketing and sales, strategic business management, etc. Do you have to make sure that everyone on your team knows about any specific topic I yes, then you should give Customer Relationship Management Capability Model Determining CRM Functional Mockup PDF a try. Our experts have put a lot of knowledge and effort into creating this impeccable Customer Relationship Management Capability Model Determining CRM Functional Mockup PDF. You can use this template for your upcoming presentations, as the slides are perfect to represent even the tiniest detail. You can download these templates from the Slidegeeks website and these are easy to edit. So grab these today

This slide showcases various benefits of performing competitor analysis for companies to analyze and asses business environment. It showcases benefits such as enhance business USP, identify competitors strength and weakness, improve product or services and develop business faster. Crafting an eye-catching presentation has never been more straightforward. Let your presentation shine with this tasteful yet straightforward Steps To Conduct Competitor Analysis Advantages Of Competitor Analysis To Improve Background PDF template. It offers a minimalistic and classy look that is great for making a statement. The colors have been employed intelligently to add a bit of playfulness while still remaining professional. Construct the ideal Steps To Conduct Competitor Analysis Advantages Of Competitor Analysis To Improve Background PDF that effortlessly grabs the attention of your audience Begin now and be certain to wow your customers

The purpose of this slide is to highlight key stages of omnichannel retail customer journey. Research, shop, buy, pickup and service are the stages which are highlighted in the slide. Showcasing this set of slides titled 5 Stages Of Multichannel Retail Customer Journey Portrait PDF. The topics addressed in these templates are Store, Web, Mobile. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide brings forth various key performance indicators which can be used by brand managers to track the customer service rate of the organization for continuous improvement. The key performing indicators are first response time, customer retention rate, customer satisfaction score etc. Showcasing this set of slides titled Kpis To Track In Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are First Response Time, Customer Retention Rate, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide exhibits the benefits of the help desk ticking system to users and organizations. The advantages covered are improving customer interaction, transparent user service, greater agent productivity and better team collaboration. Showcasing this set of slides titled Benefits Of Service Ticket System To Customers Structure PDF. The topics addressed in these templates are Improve Customer Interactions, Transparent Customer Service, Better Team Collaboration . All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows techniques to operate next generation operating model for improvements in revenue, customer experience, and cost. It includes elements such as digitization, intelligent process automation, advanced analytics, business process outsourcing, and lean process redesign. Presenting Approaches To Drive Next Generation Operating Framework Ppt Outline Graphics PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Lean Process Redesign, Business Process Outsourcing, Advanced Analytics. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

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This slide represents dashboard representing the performance report of the customer service desk management team of the organization. It shows details related to tickets by status, tech group, alert level, request type, alert condition and ticket activity. Showcasing this set of slides titled Customer IT Service Desk Administration Summary Dashboard Information PDF. The topics addressed in these templates are Customer It Service Desk Administration Summary Dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for call center action plan which includes total calls, average answer speed, abandon rate, average calls per minute with agent performance and overall customer satisfaction score. Boost your pitch with our creative Call Center Action Plan Dashboard Highlighting Customer Service Agent Performance Elements PDF. Deliver an awe-inspiring pitch that will mesmerize everyone. Using these presentation templates you will surely catch everyones attention. You can browse the ppts collection on our website. We have researchers who are experts at creating the right content for the templates. So you dont have to invest time in any additional work. Just grab the template now and use them.

This slide displays flow diagram for structure to resolve customer problems and provide after sale assistance. It further includes information about issues received and resolved, QA analysis, development team, etc. Showcasing this set of slides titled Technical Support Framework For Quality Assurance To End User Themes PDF. The topics addressed in these templates are Increase Customer Satisfaction, Fosters Positive Customer, Feedback Product Development. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases comparison between various support models to identify best fit for organization. It further includes information about in- house, outsourced and managed services. Showcasing this set of slides titled Comparative Analysis For Technical Support Frameworks Structure PDF. The topics addressed in these templates are Requirements, Outsourced Support, Managed Services. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows the competitive analysis of IBN Outsourcing Company with other similar line competitors on the bases of certain parameters such as Company Revenue, Customer Attrition Rate, Average Customer Queue Time, Product Adoption Rate, Onboarding Process Effectiveness etc. Deliver an awe-inspiring pitch with this creative competitive analysis of ibn outsourcing company for 2021 portrait pdf bundle. Topics like company revenue, customer attrition rate, product adoption rate, onboarding process effectiveness can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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The slide showcases percentage result of customer satisfaction to identify service improvement areas. It includes key questions related to service satisfaction, service recommendation, business type and service improvement areas. Pitch your topic with ease and precision using this Customer Service Satisfaction Survey Outcome In Percentage Microsoft PDF. This layout presents information on Customer Service, Satisfaction Survey, Outcome In Percentage. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The following slide outlines various customer service tasks which requires automation. The key tasks highlighted in the slide are gathering customer data, troubleshooting for different products, directing support tickets, verifying accounts and greeting customers. Welcome to our selection of the Introducing AI Tools List Of Major Customer Service Tasks Which Needs To Be Elements PDF. These are designed to help you showcase your creativity and bring your sphere to life. Planning and Innovation are essential for any business that is just starting out. This collection contains the designs that you need for your everyday presentations. All of our PowerPoints are 100 percent editable, so you can customize them to suit your needs. This multi-purpose template can be used in various situations. Grab these presentation templates today.

This slide outlines benefits and objectives of service Lifecyle modules aimed at coordinating, controlling functions, processes of IT service systems. It covers respective objectives, benefits of key IT service modules . Showcasing this set of slides titled Customer Service Lifecycle Modules With Benefits And Objectives Structure PDF. The topics addressed in these templates are Service Transition, Service Design, Service Strategy. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide improvement plan for customer service department which can be referred by ecommerce and related companies in streamlining their operations post reception of customer feedbacks. It includes information about source, service improvement, date and progress. Showcasing this set of slides titled Performance Enhancement Plan For Customer Service Department Ideas PDF. The topics addressed in these templates are Payment, Products, Feedback Source, Service Improvement. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This template covers the service quality gap model for customer engagement and variant community. It also encompasses customer and service provider perceptions. Showcasing this set of slides titled service quality model and method for gap analysis structure pdf. The topics addressed in these templates are customer provider, predictable service, professed service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide mentions 7 step sales process of FMCG products. It includes Planning, Opening sales call, Performing outlet Check, Persuasion and Objection Handling, Merchandizing, Closing Sales Call and Tracking Progress. Showcasing this set of slides titled Sales Procedure In FMCG Products Ideas PDF. The topics addressed in these templates are Planning And Preparation, Perform Outlet Check, Track Progress. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for call centre performance that can help to evaluate the call abandon rate of customers and implement training of staff for improving customer satisfaction KPIs. Its key elements are total calls, avg answer speed and customer effort score. Showcasing this set of slides titled Call Centre Performance Dashboard With Customer Service Metrics Background PDF. The topics addressed in these templates are Call Centre Performance Dashboard, Customer Service Metrics. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a sample scorecard which can be used by brand managers to collect valuable customer feedback and take actions to improve services for increased customer satisfaction. Key questions relate to customer experience, needs analysis, product competencies and result. Showcasing this set of slides titled Sample Customer Service Performance Evaluation Example Brochure PDF. The topics addressed in these templates are Customer Experience, Needs Analysis, Product Competencies. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for customer service metrics that can help to identify the issue escalations and prioritize them to solve them before expiry. Its key elements are total cases, resolutions, escalations, SLA complaint, avg resolve time and avg CSAT. Showcasing this set of slides titled Customer Service Metrics Dashboard With Average Resolve Time Sample PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Average Resolve Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases KPI dashboard for customer service that can help to identify the issue unresolved and response time by weekday. Its key elements are final call resolution, unresolved calls, avg response time and best day to call. Showcasing this set of slides titled Customer Service Metrics Dashboard With Unresolved Calls Designs PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Unresolved Calls. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide illustrates customer preferences in service channels based on what they offer and which gives them more ease of access. It presents information related to live chats, phone calls, posts, etc. Showcasing this set of slides titled Statistics Showcasing Number Of Customer Using Service Mediums Structure PDF. The topics addressed in these templates are Statistics Showcasing, Customer Using, Service Mediums. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide showcase customer service team success dashboard with tickets management. It contains information such as tickets submitted, solved, response time, resolution time, customer satisfaction, solvers, etc. Showcasing this set of slides titled customer service team achievement dashboard with tickets management rules pdf. The topics addressed in these templates are customer satisfaction, full resolution time, resolution in first call. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases comparison of customer service metrics from different sources that can help to leverage strategies to improve them in future. Its key performance indicators are average response time, net promoter score, average response time and customer satisfaction score. Showcasing this set of slides titled Customer Service Metrics Sources With Improvement Strategies Rules PDF. The topics addressed in these templates are Average, Strategies, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents smart action plan for customer service department, that would help to achieve targets set by team leads. It includes actions such as reducing customer wait time, improve turnaround times, improve employee skills and increase customer advocacy. Showcasing this set of slides titled Smart Action Strategy For Customer Service Diagrams PDF. The topics addressed in these templates are Specific, Measurable, Achievable. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide brings forth a diagrammatic representation of various steps which are undertaken to build a customer service scorecard. The major segments covered in the scorecard are financial perspective, customer perspective, internal process perspective, learn and growth perspective , Showcasing this set of slides titled Process Flowchart To Build Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are Internal Process Perspective, Customer Perspective, Financial Perspective. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide depicts a dashboard which can be used by managers to track the result of customer service balanced scorecard to take corrective actions and achieve organizational goals. The key performing indicators relate to financial, customer, learning and growth and internal objectives. Showcasing this set of slides titled Results Of Service Performance Evaluation With Customer Objectives Diagrams PDF. The topics addressed in these templates are Financial, Customer, Internal. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights the time that customer expects e-mail response to enhance loyal customer base. It includes elements of response time immediate, less than one hr., within a day, two day etc. Showcasing this set of slides titled Customer Service Time Utilization Analysis Kpi Dashboard Designs PDF. The topics addressed in these templates are Customer Service, Time Utilization Analysis, KPI Dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents a customer service scorecard for relationship and risk management which is used by analysts to gather valuable feedback about service performance. Key elements consist of scorecard dimension, category, overall rating, grade, deviation, strengths, weakness and improvement strategy. Showcasing this set of slides titled Customer Risk Management Service Performance Evaluation Demonstration PDF. The topics addressed in these templates are Scorecard Area, Returns, Overall Rating. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates factors influencing customer churn prediction and analysis for telecom services provider company. It includes attributes considered, solution design, customer churn rate predictive model etc. Showcasing this set of slides titled Customer Attrition Analysis For Telecom Services Provider Demonstration PDF. The topics addressed in these templates are Model Deploy, Model Build, Attributes Considered, Solution Design. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide offers insightful information on the approaches to take in order to create a useful customer service scorecard and gather customer feedback. The strategies include keeping the questions straightforward, selecting appropriate key performing indicators, investing in agent training and using artificial intelligence driven tools. Showcasing this set of slides titled Strategies To Improve Customer Service Performance Evaluation Sample PDF. The topics addressed in these templates are Keep Questions Straightforward, Select Kpis Evaluation, Invest Training Agent. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide presents the service quality assurance customer scorecard, which managers use to evaluate agent performance and pinpoint individual agents strong points and weaknesses. The set of questions relate to opening conversation, communication skills, knowledge and conclude. Showcasing this set of slides titled Service Quality Assurance Customer Performance Evaluation Designs PDF. The topics addressed in these templates are Opening Conversation, Communication Skills, Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents incident action plan for customer service, helpful in categorizing incidents and escalating critical issues faced repeatedly. It includes incident identification, categorization, response plan, communication plan and evaluation. Showcasing this set of slides titled Incident Management Strategic Plan For Customer Service Pictures PDF. The topics addressed in these templates are Incident Identification, Incident Response, Communication Plan. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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