Business Services

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This slide covers customer service dashboard. It includes weekly details of number of support incidents, average first response time, average resolution time, abandon rate, average waiting time and first contact resolution. Deliver an awe inspiring pitch with this creative sustainability calculation with kpi customer service dashboard revenue ideas pdf bundle. Topics like customer service dashboard can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding ITIL process areas in terms of service strategy and service design and associated sequential activities. Deliver an awe inspiring pitch with this creative information technology transformation playbook itil process areas service strategy topics pdf bundle. Topics like processes, sequential activities, strategy management can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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The following slide highlights the ticked escalation process which includes four steps system, dispatch, technician and service provider. Pitch your topic with ease and precision using this Ticket Issue Escalation Plan Process With Service Provider And System Pictures PDF This layout presents information on Service Provider, Technician, Dispatch It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide provides information regarding ITIL process areas in terms of service strategy and service design and associated sequential activities. Deliver an awe inspiring pitch with this creative Adopting Information Technology Infrastructure Addressing ITIL Process Areas Service Transition Sample PDF bundle. Topics like Sequential Activities Processes, Strategy Management Execution, Sequential Activities Security can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide describes the software-as-a-service responsibilities in the cloud security environment. It also shows the advantages and disadvantages of the SaaS model. Deliver and pitch your topic in the best possible manner with this Cloud Information Security Software As A Service Saas Ppt Designs PDF. Use them to share invaluable insights on Saas Service, Providers Crucial, Providers Server and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

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This slide shows the cost allocated and adjusted in service as well as productive department with allocation calculations.Deliver an awe inspiring pitch with this creative Cost Allotment Technique Step Allocation For Service Department Costs Summary PDF bundle. Topics like Cafeteria Allocation, Maintenance Allocation, Service Departments can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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Here is a sample service blueprint of a restaurant service showing the different touchpoints across customer journey. Deliver an awe inspiring pitch with this creative How To Create A Customer Experience CX Strategy Service Blueprint Template Sample Blueprint 1 Guidelines PDF bundle. Topics like Support Processes, Backstage Actions, Customer Journey can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding ITIL process areas in terms of service strategy and service design and associated sequential activities. Deliver an awe inspiring pitch with this creative Optimizing IT Infrastructure Playbook ITIL Process Areas Service Strategy And Design Download PDF bundle. Topics like Sequential Activities, Strategy Management, Demand Management can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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This slide represents the network as a service architecture, including service provisioning layer, NaaS platform, Northbound APIs, network edge control and management, legacy network management, and so on.Deliver an awe inspiring pitch with this creative Network As A Service Naas Architecture Xaas Cloud Computing Models Ppt PowerPoint Presentation Icon Images PDF bundle. Topics like Internet Protocol, Phrase Characterize, Transmission Control can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide showcases RACI matrix that can help organization to define roles and responsibilities of employees before launching new service in market. It can help organization in clear communication and smooth workflow of launch services. Deliver an awe inspiring pitch with this creative Managing New Service Roll Out And Marketing Procedure RACI Matrix For Assigning Responsibilities Structure PDF bundle. Topics like Marketing Campaign, Launch Event Planning, Budget Allocation can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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This slide highlights best practice that can be adopted by organization to improve IT project delivery performance. It provides information regarding strategic stakeholders, technology and content, team building and project management practices. Showcasing this set of slides titled Best Practices To Improve IT Project Service Delivery Performance Themes PDF. The topics addressed in these templates are Strategy And Stakeholders, Technology And Content, Team And Capabilities. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide provides information regarding the on premise service rate sheet for cost assessment by addressing service categories, service pricing policy, unit and monthly unit cost. From laying roadmaps to briefing everything in detail, our templates are perfect for you. You can set the stage with your presentation slides. All you have to do is download these easy to edit and customizable templates. IT Infrastructure Library Procedure Management Playbook On Premise Service Rate Sheet For Cost Assessment Themes PDF will help you deliver an outstanding performance that everyone would remember and praise you for. Do download this presentation today.

Mentioned slide outlines various kpis which can be used by IT reps to monitor network performance. The kpis mentioned in the template are latency, network jitter, packet loss, throughput and mean opinion score. It also covers information about objective, strategies implemented and actual performance of each kpis. Showcasing this set of slides titled 5 Kpis To Monitor And Track Network Service Assessment Information PDF. The topics addressed in these templates are Strategies Implemented, Network Security, Quality. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide provides information regarding agile process design in terms of characteristics of agile process, challenges associated to waterfall model in design process and adaptive approach by agile process design. Deliver an awe inspiring pitch with this creative Integration Of ITIL With Agile Service Management IT Determine Agile Process Design Slides PDF bundle. Topics like Smaller Increments, Modifying Future, Business Conditions can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide highlights the individual agent level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are resolved cases, customer interactions, customer satisfaction and average handle time. Showcasing this set of slides titled Individual Agent Level Metrics For Customer Communication Service Plan Download PDF. The topics addressed in these templates are Customer Interactions, Resolved Cases, Average Handle Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This graph or chart is linked to excel, and changes automatically based on data. Just left click on it and select Edit Data. Showcasing this set of slides titled Service Level Agreement KPI Dashboard Indicating Violation Count And Overdue Requests Diagrams PDF. The topics addressed in these templates are Total Requests Category, Total Requests Status, Urgent Requests. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide showcases common causes that makes SaaS implementation difficult. Some barriers included are resistance to change, inadequate sponsorship, unrealistic expectations, poor project management, team lacking skills, uncertainty and no horizontal process. Showcasing this set of slides titled Common Barriers To ERP Software As A Service Implementation Sample PDF. The topics addressed in these templates are Scope Expansion, Uncertainity, Implementation, Workforce Resisting. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide showcases SaaS implementation timeline to track the progress of various tasks or phases. Key phases included are requirements definition, vendor selection, system design, data preparation, development, testing, training and go live. Showcasing this set of slides titled Crm Software As A Service Implementation Timeline With Testing And Training Summary PDF. The topics addressed in these templates are Requirement Definition, Vendor Selection, System Design. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This graph or chart is linked to excel, and changes automatically based on data. Just left click on it and select Edit Data. Showcasing this set of slides titled SLA KPL Dashboard Illustrating Ticket Incident And Service Request Ppt File Portrait PDF. The topics addressed in these templates are Ticket Closure, Daily Ticket, Creation Trend, NBR Tickets Priority. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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IT service management capabilities will be judged based on several parameters such as incidents and service requests handling rate, service failure rate, customer satisfaction score, etc. Deliver and pitch your topic in the best possible manner with this information technology facilities governance assessment of IT service management microsoft pdf. Use them to share invaluable insights on problem escalation rate, customer satisfaction score, software packages available and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

This slide shows the three tiers of human resource service delivery which covers self service, knowledge base, social collaboration, employee portal, digital platform, chatbot, query handling, case management, HR systems, processes, issue resolution, policies, etc. Pitch your topic with ease and precision using this human resources service delivery with total demand ppt powerpoint presentation file layout ideas pdf. This layout presents information on service, cost, management. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide shows various factors basis on which the effectiveness and efficiency of next generation HR service delivery model implementation can be judged. Also, this assessment is done in order to ensure that HR service delivery is aligned with companys overall strategy, values and behaviors. Deliver an awe inspiring pitch with this creative streamlining hr service delivery to ensure organizational transformation measuring the effectiveness next generation microsoft pdf bundle. Topics like ring the effectiveness of next generation hr service delivery model can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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