Customer Service Models

This slide illustrates a basic customer service and compliance adherence scorecard which will be useful for managers to find out areas of deficiency and make improvements for the same. Major questions covered are related to compliance adherence, issue resolution, soft skills, call management and business intelligence. Showcasing this set of slides titled Customer Service And Compliance Adherence Performance Evaluation Designs PDF. The topics addressed in these templates are Compliance Adherence, Issue Resolution, Call Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents the service quality assurance customer scorecard, which managers use to evaluate agent performance and pinpoint individual agents strong points and weaknesses. The set of questions relate to opening conversation, communication skills, knowledge and conclude. Showcasing this set of slides titled Service Quality Assurance Customer Performance Evaluation Designs PDF. The topics addressed in these templates are Opening Conversation, Communication Skills, Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases KPI dashboard for customer service that can help to evaluate the performance of call center agents and identify issues arising from different channels. Its key components are number of issues in last 1 day, average time to closes, first call resolution, daily average response time, average time to close by channel and top performing call agents. Pitch your topic with ease and precision using this Customer Service Metrics Dashboard With Average Response Time Formats PDF. This layout presents information on Customer Service, Metrics Dashboard, Average Response Time. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide represents dashboard to measure customer service performance. It includes number of issues, average time to close, average response time etc. Whether you have daily or monthly meetings, a brilliant presentation is necessary. KPI Dashboard To Measure Customer Service Performance Pictures PDF can be your best option for delivering a presentation. Represent everything in detail using KPI Dashboard To Measure Customer Service Performance Pictures PDF and make yourself stand out in meetings. The template is versatile and follows a structure that will cater to your requirements. All the templates prepared by Slidegeeks are easy to download and edit. Our research experts have taken care of the corporate themes as well. So, give it a try and see the results.

Our above diagram provides framework of key performance indicators for customer service. It contains circular diagram in four segments depicting concepts of delivery problems, customer care training. Download this diagram to make professional presentations on customer service.

This slide presents incident action plan for customer service, helpful in categorizing incidents and escalating critical issues faced repeatedly. It includes incident identification, categorization, response plan, communication plan and evaluation. Showcasing this set of slides titled Incident Management Strategic Plan For Customer Service Pictures PDF. The topics addressed in these templates are Incident Identification, Incident Response, Communication Plan. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights the complications of non effective customer contact strategy illustrating key headings which includes damaged reputation, lead conversion drop, customer lifetime value drop , increased employee loss and decreased profit. Persuade your audience using this Complications Of Non Effective Customer Communication Service Plan Guidelines PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Damaged Reputation, Lead Conversion Drop, Customer Lifetime, Value Drop. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The following slide showcases different service channels identify, interact and answer customer queries. It presents information related to emails, live chat, forums, etc. Persuade your audience using this Customer Service Communication Mediums To Enhance Client Experience Pictures PDF. This PPT design covers six stages, thus making it a great tool to use. It also caters to a variety of topics including Phone, Email, Live Chat. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

Showcasing this set of slides titled 5 trends driving customer service transformation template pdf. The topics addressed in these templates are agile services, distributed workplace, focus on value. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates flowchart for service request lifecycle aimed at aimed at enabling IT teams to quickly, easily fulfil customer requests. It covers movement of draft for review and approval. Persuade your audience using this Strategic Customer Service Request Lifecycle Flowchart Summary PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Planning, Requirements, Lifecycle Flowchart. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide represents timeline for implementation of customer service transformation. It includes transformation planning, IVR designing, omni channel etc. If your project calls for a presentation, then Slidegeeks is your go to partner because we have professionally designed, easy to edit templates that are perfect for any presentation. After downloading, you can easily edit Timeline For Implementation Of Customer Service Transformation Graphics PDF and make the changes accordingly. You can rearrange slides or fill them with different images. Check out all the handy templates.

This slide consists of a customer service scorecard which can be used to evaluate telephonic conversation between agent and the client. The set of questions consist of call etiquette, communication skills, process and wrap up. Showcasing this set of slides titled Customer Phone Call Service Performance Evaluation Themes PDF. The topics addressed in these templates are Call Etiquette, Communication Skills, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Whether you have daily or monthly meetings, a brilliant presentation is necessary. Customer Service Enhancement Techniques Table Of Contents Demonstration PDF can be your best option for delivering a presentation. Represent everything in detail using Customer Service Enhancement Techniques Table Of Contents Demonstration PDF and make yourself stand out in meetings. The template is versatile and follows a structure that will cater to your requirements. All the templates prepared by Slidegeeks are easy to download and edit. Our research experts have taken care of the corporate themes as well. So, give it a try and see the results.

This slide illustrates customer communication impact on business performance. It provides information such as communication practice, customer response and business impact. Persuade your audience using this impact of customer service communication on business kpis mockup pdf. This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including communication practice, customer response, business impact. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

Formulating a presentation can take up a lot of effort and time, so the content and message should always be the primary focus. The visuals of the PowerPoint can enhance the presenters message, so our Customer Service Touchpoints To Improve Engagement Clipart PDF was created to help save time. Instead of worrying about the design, the presenter can concentrate on the message while our designers work on creating the ideal templates for whatever situation is needed. Slidegeeks has experts for everything from amazing designs to valuable content, we have put everything into Customer Service Touchpoints To Improve Engagement Clipart PDF.

This slide showcases dashboard depicting major customer service KPIs. The performance metrics covered are search exit rate, CSAT, average first response time, tickets solved, etc. Take your projects to the next level with our ultimate collection of Dashboard Depicting Performance Metrics Of Customer Service Template PDF. Slidegeeks has designed a range of layouts that are perfect for representing task or activity duration, keeping track of all your deadlines at a glance. Tailor these designs to your exact needs and give them a truly corporate look with your own brand colors they will make your projects stand out from the rest.

This slide shows the key insights that signifies the importance of customer service in achieving business growth. Slidegeeks is here to make your presentations a breeze with Enhancing CX Strategy Why To Prioritize Customer Service Background PDF With our easy to use and customizable templates, you can focus on delivering your ideas rather than worrying about formatting. With a variety of designs to choose from, you are sure to find one that suits your needs. And with animations and unique photos, illustrations, and fonts, you can make your presentation pop. So whether you are giving a sales pitch or presenting to the board, make sure to check out Slidegeeks first.

This slide represents escalation matrix customer support team. It showcase escalation level, designation such as technical engineer, team lead, department head etc. Want to ace your presentation in front of a live audience Our Customer Service Team Escalation Matrix Ppt Inspiration Design Templates PDF can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy to edit and downloadable. Use these for both personal and commercial use.

Presenting Governance Structure For Customer Service Quality Assurance Rules PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Senior Management Level, Management Level, Operational Level This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

Our above diagram provides framework of key performance indicators for customer service. It contains circular diagram in four segments depicting concepts of delivery problems, customer care training. Download this diagram to make professional presentations on customer service.

The following slide outlines support escalation process which can assist IT department to resolve tickets raised by the customers. Information covered in this slide is related to creating and acknowledging tickets, notifying customers, investigating the documents etc. Persuade your audience using this Customer Service Support Escalation Process Ppt Visual Aids Gallery PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Calls, Customer Sends Email, Resolve And Confirm. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This is a developing customer service strategy agenda ppt portfolio templates pdf template with various stages. Focus and dispense information on five stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like agenda. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.

Mentioned slide outlines escalation level matrix to resolve issues faced by customers. It provides information about severity levels, key description, contact recurrence and the various personnel involved in the process.Pitch your topic with ease and precision using this Customer Service Escalation Phases Matrix With Personnel Involved Topics PDF This layout presents information on Contact Recurrence, Personal Involved, Relationship With Customer It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide shows the training plan providing for existing customer executives for enhancing skills and knowledge in their job area for achieving customer satisfaction. It includes training topic, date and time of training with details of each training material. Create an editable General Training For Existing Customer Service Executives Pictures PDF that communicates your idea and engages your audience. Whether youre presenting a business or an educational presentation, pre designed presentation templates help save time. General Training For Existing Customer Service Executives Pictures PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

Persuade your audience using this digital transformation solutions for customer service enhancement microsoft pdf. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including business solutions, customer experience, business efficiency. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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Presenting IT Robotic Process Automation Integration With Customer Service Designs PDF to dispense important information. This template comprises four stages. It also presents valuable insights into the topics including Robotic Process, Automation Optimizing, It Operations. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

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This slide showcases dashboard that can help organization to identify the new customers acquired and revenue generated by service subscriptions. Its key components are average weekly subscription revenue, subscription sales target, customer lifetime value and customer acquisition cost. This modern and well-arranged Enhancing Customer Outreach Service Subscription And Revenue Assessment Summary PDF provides lots of creative possibilities. It is very simple to customize and edit with the Powerpoint Software. Just drag and drop your pictures into the shapes. All facets of this template can be edited with Powerpoint, no extra software is necessary. Add your own material, put your images in the places assigned for them, adjust the colors, and then you can show your slides to the world, with an animated slide included.

Showcasing this set of slides titled Customer Performance Evaluation With Service Review Icon Clipart PDF. The topics addressed in these templates are v. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Persuade your audience using this human capital optimization process for customer service topics pdf. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including gap analysis, improvement, training task. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

Mentioned slide highlights escalation level process which can be used by call center to resolve customer issues. The levels mentioned in the slide are customer contacts call center, manager takes the call and supervisor review the complaint process.Persuade your audience using this Customer Service Escalation Process With Multiple Phases Sample PDF This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including Possible Reimbursement, Details To Supervisor, Transfer To Manager Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

Presenting developing customer service strategy company introduction ppt professional shapes pdf to provide visual cues and insights. Share and navigate important information on one stage that need your due attention. This template can be used to pitch topics like company introduction. In addition, this PPT design contains high-resolution images, graphics, etc, that are easily editable and available for immediate download.

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This slide provides an overview of hierarchical structure of customer support team. It includes VP, manager, director of customer success, onboarding team lead, customer operations coordinator, etc. Coming up with a presentation necessitates that the majority of the effort goes into the content and the message you intend to convey. The visuals of a PowerPoint presentation can only be effective if it supplements and supports the story that is being told. Keeping this in mind our experts created Enhancing Client Experience Customer Service Department Hierarchical Structure Sample PDF to reduce the time that goes into designing the presentation. This way, you can concentrate on the message while our designers take care of providing you with the right template for the situation.

Showcasing this set of slides titled Agent Metrics Scorecard For Customer Service Quality Assurance Summary PDF The topics addressed in these templates are Efficiency, Adherence, Calculation All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Showcasing this set of slides titled Customer Service KPI Dashboard For Quality Assurance Portrait PDF The topics addressed in these templates are Overall Average Response, First Call Resolution, Daily Abandonment Rate All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Pitch your topic with ease and precision using this Customer Service Performance Monitoring Dashboard For Quality Assurance Professional PDF This layout presents information on Overall Satisfaction Score, Satisfaction Score Per Agent, Answered In Less It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The balanced scorecard shown on the following slide can be used by company managers to collect information from the clients about the services they have used in order to improve their offerings. The following list of components includes category, functionality, and user ratings. Showcasing this set of slides titled Balanced Performance Evaluation For Customer Service Experiences Formats PDF. The topics addressed in these templates are Category, User Experience, Self Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide exhibits digital services channels that help manage client requests more effectively. It presents information related to chatbots, forms filling, etc. Presenting Digital Customer Service Mediums To Handle Client Queries Designs PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Chatbots, Knowledge Base, Messaging Apps. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This slide shows the dashboard that depicts customer service insights which includes number of solved tickets, average resolution and response time, customer feedback, total visitors and chats. Coming up with a presentation necessitates that the majority of the effort goes into the content and the message you intend to convey. The visuals of a PowerPoint presentation can only be effective if it supplements and supports the story that is being told. Keeping this in mind our experts created Tactical Communication Plan Dashboard Depicting Customer Service Insights Graphics PDF to reduce the time that goes into designing the presentation. This way, you can concentrate on the message while our designers take care of providing you with the right template for the situation.

The following slide illustrates the customer testimonials provided by multiple clienteles to the organization for the rendered services. it further displays the name, image and designation of client. Elevate your presentations with our intuitive Customer Testimonials For Infrastructure Maintenance And Service Proposal Structure PDF template. Whether youre delivering a pitch, sharing data, or presenting ideas, our visually-stunning single-slide PPT template is the perfect tool to captivate your audience. With 100 percent editable features and a user-friendly interface, creating professional presentations has never been easier. Download now and leave a lasting impression.

This slide shows features of ticketing process for greater cooperation between members of customer support team. It includes elements such as centralized communication, customization, automation, and alerts. Persuade your audience using this Ticketing Procedure Features For Better Customer Service Designs PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Centralized Communication, Automation, Customization. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide outlines ITIL service design process aimed at mitigating risk factor for avoiding failure of plan and project preparation and management. It covers catalogue management, level management, capacity management, availability management and information security management. Persuade your audience using this ITIL Customer Service Design Lifecycle Process Information PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Availability Management, Information Security Management, Capacity Management. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide covers the transportation management system solution which shows comparison among software on the basis of features such as order management, label customization, etc. Deliver an awe inspiring pitch with this creative Enhancing Logistics Customer Service Selecting Best Transportation Inspiration PDF bundle. Topics like Order Management Cost, Label Customization Benefits, Carrier Contracts Management, Real Time Tracking can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide outlines phases of service development lifecycle aimed at breaking down robust tasks into small, manageable activities for streamlined measurement. It covers planning, analysis, design, development, testing and deployment with maintenance. Persuade your audience using this Phases Of Customer Service System Development Lifecycle Demonstration PDF. This PPT design covers six stages, thus making it a great tool to use. It also caters to a variety of topics including Testing And Deployment, Maintenance, Development. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The following slide outlines the comparison of various automation software tools which will assist the customer support department to improve user experience. The comparison is drawn on the basis of features such as automated email templates, social media integration, live chats, etc. Deliver and pitch your topic in the best possible manner with this Comparative Analysis Of Customer Service Automation Software Tools Microsoft PDF. Use them to share invaluable insights on Pricing, Deployment, Automated Email Templates and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

The following slide showcases the different client testimonials for digital modification service proposal template. It covers information about client name, designation, and email. Power up your presentations with our Customer Testimonial For Digital Modification Service Proposal Formats PDF single-slide PPT template. Our visually-stunning template will help you deliver your message with confidence. With easy-to-use editing options and fully customizable features, you can create polished and captivating presentations in no time. Say goodbye to boring slides and hello to impactful presentations with our top-quality template. Download now and get ready to wow your audience. singles

This slide showcases dashboard that can help organization to conduct post service launch analysis by calculating total service subscriptions done by consumers. It can help organization to formulate mitigation strategies in case of declining revenues. This Enhancing Customer Outreach Dashboard For Service Subscription Numbers Template PDF from Slidegeeks makes it easy to present information on your topic with precision. It provides customization options, so you can make changes to the colors, design, graphics, or any other component to create a unique layout. It is also available for immediate download, so you can begin using it right away. Slidegeeks has done good research to ensure that you have everything you need to make your presentation stand out. Make a name out there for a brilliant performance.

This slide presents a scorecard especially for customer support staff to track and measure their performance based on the ratings provided by customers. The question segment consists of introduction, call etiquette, problem solving and close down. Showcasing this set of slides titled Quality Control Performance Evaluation For Customer Service Agents Professional PDF. The topics addressed in these templates are Introduction, Call Etiquette, Problem Solving. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights the customer contact strategy progress measurement metrics illustrating key headings which includes metrics, description, benchmark and value. In metrics it depicts customer retention, customer visit, order per customer, sales amount, cross sales, referrals, referrals response rate and customer lifetime value Persuade your audience using this one. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Retention, Customer Visit, Order Per Customer. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

Persuade your audience using this buyer journey improvement initiatives for customer service transformation topics pdf. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including metrics, sales manager, product manager. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The Agenda For Revolutionizing Customer Service Through Digital Transformation Elements PDF is a compilation of the most recent design trends as a series of slides. It is suitable for any subject or industry presentation, containing attractive visuals and photo spots for businesses to clearly express their messages. This template contains a variety of slides for the user to input data, such as structures to contrast two elements, bullet points, and slides for written information. Slidegeeks is prepared to create an impression.

The following slide highlights the target audience checklist for customer contact strategy illustrating key headings which includes parameters, description, status and recommendation. Where parameter includes market research, industry trend study, create buyer persona, ideal audience and optimize buyer persona. Pitch your topic with ease and precision using this Target Audience Checklist For Customer Communication Service Plan Professional PDF. This layout presents information on Market Research, Industry Trend Study, Create Buyer Personal. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The following slide highlights the objectives of customer contact strategy illustrating key headings which includes business objectives, marketing objective and communication objective. Persuade your audience using this Objectives Of Customer Communication Service Plan Ppt File Grid PDF. This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including Business Objective, Marketing Objective, Communication Objective. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide showcases the desired goal of customer support department. Major goals covered are reduce average response time and first call resolution date, increase customer satisfaction and retention rate. Welcome to our selection of the Enhancing Client Experience Customer Service Performance Gap Analysis Introduction PDF. These are designed to help you showcase your creativity and bring your sphere to life. Planning and Innovation are essential for any business that is just starting out. This collection contains the designs that you need for your everyday presentations. All of our PowerPoints are 100 percent editable, so you can customize them to suit your needs. This multi-purpose template can be used in various situations. Grab these presentation templates today.

This slide presents RPA chatbot benefits of using RPA chatbot for business enhancement, helpful in creating wide customer base and improving user experience. It includes 24 or 7 support, multilingual support, better personalization and easy checkout. Persuade your audience using this Robotic Process Automation Chatbot Impact On Customer Service Introduction PDF. This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including Availability, Multilingual Support, Better Personalization. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.