Customer Service Standards

This slide covers the service strategy model used in an IT information technology firm. The purpose of this template is to define the service strategy given by Information technology infrastructure library ITIL. It also includes details related to IT organizations, service management, etc. Showcasing this set of slides titled It Service Focused Strategic Approach For Customer Satisfaction Themes PDF. The topics addressed in these templates are Process Outside, Continuous Service, Portfolio Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide represents dashboard representing the performance report of the customer service desk management team of the organization. It shows details related to tickets by status, tech group, alert level, request type, alert condition and ticket activity. Showcasing this set of slides titled Customer IT Service Desk Administration Summary Dashboard Information PDF. The topics addressed in these templates are Customer It Service Desk Administration Summary Dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers brief summary of omnichannel banking customer support services . The purpose of this template is to guide the customers about usage of support services to avail quick resolution related to banking needs. It includes benefits such as reducing dependence of physical banks, timely customer resolution, reducing customer queries, processing quick financial transactions along with service types comprising of chatbots, IVR, video branch, etc. Create an editable Introduction To Omnichannel Banking Customer Service Platforms Topics PDF that communicates your idea and engages your audience. Whether you are presenting a business or an educational presentation, pre designed presentation templates help save time. Introduction To Omnichannel Banking Customer Service Platforms Topics PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

This slide outlines phases of service architecture delivery aimed at completing and constructing the services for effective customer oriented solution. It covers analysis, design, development, testing, deployment and administration. Presenting Customer Service Architecture Delivery Lifecycle Phases Download PDF to dispense important information. This template comprises six stages. It also presents valuable insights into the topics including Administration, Deployment, Analysis. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This slide covers brief summary of omnichannel banking customer support services . The purpose of this template is to guide the customers about usage of support services to avail quick resolution related to banking needs. It includes benefits such as reducing dependence of physical banks, timely customer resolution, reducing customer queries, processing quick financial transactions along with service types comprising of chatbots, IVR, video branch, etc. Get a simple yet stunning designed Introduction To Omnichannel Banking Customer Service Platforms Slides PDF. It is the best one to establish the tone in your meetings. It is an excellent way to make your presentations highly effective. So, download this PPT today from Slidegeeks and see the positive impacts. Our easy to edit Introduction To Omnichannel Banking Customer Service Platforms Slides PDF can be your go to option for all upcoming conferences and meetings. So, what are you waiting for Grab this template today.

This slide shows plan which can be used by organizations to improve customer service process. It includes action, objective and measurement of plan. Presenting Customer Service Process Improvement Action Plan Demonstration PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Objectives, Actions, Measurement. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This is a customer service kpis template 1 ppt powerpoint presentation gallery mockup. This is a ten stage process. The stages in this process are brand description, employee productivity measurement, comparison with business rival.

Boost your pitch with our creative Customer Service Department Strategies To Improve Customer Support Services Ideas PDF. Deliver an awe inspiring pitch that will mesmerize everyone. Using these presentation templates you will surely catch everyones attention. You can browse the ppts collection on our website. We have researchers who are experts at creating the right content for the templates. So you do not have to invest time in any additional work. Just grab the template now and use them.

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This slide showcases dashboard for call centre performance that can help to evaluate the call abandon rate of customers and implement training of staff for improving customer satisfaction KPIs. Its key elements are total calls, avg answer speed and customer effort score. Showcasing this set of slides titled Call Centre Performance Dashboard With Customer Service Metrics Background PDF. The topics addressed in these templates are Call Centre Performance Dashboard, Customer Service Metrics. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide outlines RPA tool implementation in customer service aimed at replicating human interactions with GUI elements and complete rule based tasks. It covers aid agents, create customer account, refund management, complaint reporting and rule based issues. Presenting Robotic Process Automation Systems Usability In Customer Service Sample PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Aid Agents, Create Customer Account, Refund Management. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This slide showcases comparison of customer service metrics from different sources that can help to leverage strategies to improve them in future. Its key performance indicators are average response time, net promoter score, average response time and customer satisfaction score. Showcasing this set of slides titled Customer Service Metrics Sources With Improvement Strategies Rules PDF. The topics addressed in these templates are Average, Strategies, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide provides an overview of software to provide better customer service. The slide includes client rating, features and reasons to choose which are automate ticket volume, provide continuous support , use omnichannel and help agents. Are you in need of a template that can accommodate all of your creative concepts This one is crafted professionally and can be altered to fit any style. Use it with Google Slides or PowerPoint. Include striking photographs, symbols, depictions, and other visuals. Fill, move around, or remove text boxes as desired. Test out color palettes and font mixtures. Edit and save your work, or work with colleagues. Download Customer Support Services Customer Service Software To Streamline Processes Portrait PDF and observe how to make your presentation outstanding. Give an impeccable presentation to your group and make your presentation unforgettable.

The purpose of this slide is to showcase KPIs and objectives of customer service department. Customer satisfaction score, first response time, average handle time and cost per resolution are some of the key KPI mentioned in the slide. Persuade your audience using this Customer Service Kpis Metrics With Objectives Introduction PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Satisfaction, Target, Average Handle. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide shows the customer relationship management solutions for improving service experience of customer such as intake, triage, research, respond and resolve with collecting complaint details, verifying primary address, notification to customer, etc. Presenting Customer Relationship Management Solutions For Improving Service Experience Infographics PDF to dispense important information. This template comprises one stages. It also presents valuable insights into the topics including Triage, Respond, Resolve, Research. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

Following slide exhibits four steps process for support services to increase customer satisfaction rate. It include steps such as first interaction with customers, data collection, customer problem solving and gathering customer feedback. Showcasing this set of slides titled Various Stage Organizational Customer Support Service Process Topics PDF. The topics addressed in these templates are Data Collection, Relevant Customer Data, Product And Services. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This is a team of customer service executives ppt powerpoint presentation ideas good. This is a one stage process. The stages in this process are bpo, call agent, call representative.

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Mentioned slide provide insight about RPA application in telecommunication businesses to improve customer experience and satisfaction. It includes key elements such as customer onboarding, customer interaction and billing management. Pitch your topic with ease and precision using this RPA Application In Telecommunications For Customer Service Support Elements PDF. This layout presents information on Customer Onboarding, Customer Interaction, Billing Management. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

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This is a customer service related challenges ppt powerpoint presentation infographics format. This is a six stage process. The stages in this process are computer telephone, cash flow, work flow, call, handling scripts.

This is a e customer service ppt layout powerpoint slide design ideas. This is a four stage process. The stages in this process are support, online tracking, guidance, assistance.

Persuade your audience using this online reputation management through excellent customer service icon template pdf. This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including online reputation management through excellent customer service icon. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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This slide showcase customer service team success dashboard with tickets management. It contains information such as tickets submitted, solved, response time, resolution time, customer satisfaction, solvers, etc. Showcasing this set of slides titled customer service team achievement dashboard with tickets management rules pdf. The topics addressed in these templates are customer satisfaction, full resolution time, resolution in first call. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This is a customer service expectations list ppt powerpoint presentation ideas pictures cpb. This is a three stage process. The stages in this process are venn, marketing, business, management.

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This is a customer service key performance indicators ppt powerpoint presentation ideas gallery. This is a four stage process. The stages in this process are least satisfied, most important, most satisfied, least important.

This is a customer service kpis template 2 ppt powerpoint presentation show structure. This is a four stage process. The stages in this process are tickets by week, tickets by group, tickets by time of the day, tickets by medium.

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Following slide brings forth a diagrammatic representation of various steps which are undertaken to build a customer service scorecard. The major segments covered in the scorecard are financial perspective, customer perspective, internal process perspective, learn and growth perspective , Showcasing this set of slides titled Process Flowchart To Build Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are Internal Process Perspective, Customer Perspective, Financial Perspective. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This is a customer service report template 1 ppt powerpoint presentation pictures layouts. This is a five stage process. The stages in this process are feedback, general satisfaction, work meets expectations.

This slide shows plan which can be used by organizations to improve performance of customer service. It includes action, objective and measurement of plan. Showcasing this set of slides titled Customer Service Performance Improvement Action Plan Microsoft PDF. The topics addressed in these templates are Objectives, Actions, Measurement. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide presents smart action plan for customer service department, that would help to achieve targets set by team leads. It includes actions such as reducing customer wait time, improve turnaround times, improve employee skills and increase customer advocacy. Showcasing this set of slides titled Smart Action Strategy For Customer Service Diagrams PDF. The topics addressed in these templates are Specific, Measurable, Achievable. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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