Customer Strategy Plan
Key Market Trends Shaping Amazon Business Plan Go To Market Strategy Slides Pdf
This slide highlights the key market trends that have the potential to change the current market scenario, as well as ways that the company can stay ahead of its competitors. With these trends, the company will look for innovative or new ways of providing its products and services. The Key Market Trends Shaping Amazon Business Plan Go To Market Strategy Slides Pdf is a compilation of the most recent design trends as a series of slides. It is suitable for any subject or industry presentation, containing attractive visuals and photo spots for businesses to clearly express their messages. This template contains a variety of slides for the user to input data, such as structures to contrast two elements, bullet points, and slides for written information. Slidegeeks is prepared to create an impression. This slide highlights the key market trends that have the potential to change the current market scenario, as well as ways that the company can stay ahead of its competitors. With these trends, the company will look for innovative or new ways of providing its products and services.
Porters Five Forces Analysis Fresh Laundry Service Business Plan Go To Market Strategy Designs Pdf
The slide highlights porters five forces model and its implications in the US laundry and dry cleaning industry. The five forces include rivalry among competitors, bargaining power of buyers and suppliers, and the threat of new entrants and substitutes. Retrieve professionally designed Porters Five Forces Analysis Fresh Laundry Service Business Plan Go To Market Strategy Designs Pdf to effectively convey your message and captivate your listeners. Save time by selecting pre made slideshows that are appropriate for various topics, from business to educational purposes. These themes come in many different styles, from creative to corporate, and all of them are easily adjustable and can be edited quickly. Access them as PowerPoint templates or as Google Slides themes. You do not have to go on a hunt for the perfect presentation because Slidegeeks got you covered from everywhere. The slide highlights porters five forces model and its implications in the US laundry and dry cleaning industry. The five forces include rivalry among competitors, bargaining power of buyers and suppliers, and the threat of new entrants and substitutes.
Scenario Analysis A Detailed Understanding Stationery Business Plan Go To Market Strategy Inspiration Pdf
This slide represents the different scenarios for deriving final annual profit after tax on the basis of best case, nominal case and worst case. Slidegeeks has constructed Scenario Analysis A Detailed Understanding Stationery Business Plan Go To Market Strategy Inspiration Pdf after conducting extensive research and examination. These presentation templates are constantly being generated and modified based on user preferences and critiques from editors. Here, you will find the most attractive templates for a range of purposes while taking into account ratings and remarks from users regarding the content. This is an excellent jumping off point to explore our content and will give new users an insight into our top notch PowerPoint Templates. This slide represents the different scenarios for deriving final annual profit after tax on the basis of best case, nominal case and worst case.
Profit And Loss Account Statement Summary Banking Industry Business Plan Go To Market Strategy Inspiration Pdf
The slides provide a glimpse of the projected profit and loss statement to visualize the platforms financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc. Slidegeeks has constructed Profit And Loss Account Statement Summary Banking Industry Business Plan Go To Market Strategy Inspiration Pdf after conducting extensive research and examination. These presentation templates are constantly being generated and modified based on user preferences and critiques from editors. Here, you will find the most attractive templates for a range of purposes while taking into account ratings and remarks from users regarding the content. This is an excellent jumping off point to explore our content and will give new users an insight into our top notch PowerPoint Templates. The slides provide a glimpse of the projected profit and loss statement to visualize the platforms financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc.
Key Statistics Associated Group Tour Operator Business Plan Go To Market Strategy Designs Pdf
This slide highlights the thorough assessment of a market within the tourism industry. It will help in getting valuable insights and project the success that the travel Agency expects while introducing its brand and its products and services to consumers within the market. Take your projects to the next level with our ultimate collection of Key Statistics Associated Group Tour Operator Business Plan Go To Market Strategy Designs Pdf. Slidegeeks has designed a range of layouts that are perfect for representing task or activity duration, keeping track of all your deadlines at a glance. Tailor these designs to your exact needs and give them a truly corporate look with your own brand colors they will make your projects stand out from the rest This slide highlights the thorough assessment of a market within the tourism industry. It will help in getting valuable insights and project the success that the travel Agency expects while introducing its brand and its products and services to consumers within the market.
Geographical Analysis For Laundry Fresh Laundry Service Business Plan Go To Market Strategy Diagrams Pdf
This slide portrays an ideal business location for laundry and dry cleaning store that minimize the risk of failure. It covers gathering and analyzing data in order to select the optimal location in terms of feasibility, economy, and future sustainability. If your project calls for a presentation, then Slidegeeks is your go to partner because we have professionally designed, easy to edit templates that are perfect for any presentation. After downloading, you can easily edit Geographical Analysis For Laundry Fresh Laundry Service Business Plan Go To Market Strategy Diagrams Pdf and make the changes accordingly. You can rearrange slides or fill them with different images. Check out all the handy templates This slide portrays an ideal business location for laundry and dry cleaning store that minimize the risk of failure. It covers gathering and analyzing data in order to select the optimal location in terms of feasibility, economy, and future sustainability.
Company Overview Mission Vision And Product Features Seo Content Plan To Drive Strategy SS V
This slide shows introductory part which can be used in order to get organizational understanding. It includes products offered by the company along with price, features. It also includes mission, vision and goals of the enterprise. Present like a pro with Company Overview Mission Vision And Product Features Seo Content Plan To Drive Strategy SS V Create beautiful presentations together with your team, using our easy-to-use presentation slides. Share your ideas in real-time and make changes on the fly by downloading our templates. So whether you are in the office, on the go, or in a remote location, you can stay in sync with your team and present your ideas with confidence. With Slidegeeks presentation got a whole lot easier. Grab these presentations today. This slide shows introductory part which can be used in order to get organizational understanding. It includes products offered by the company along with price, features. It also includes mission, vision and goals of the enterprise.
Profit And Loss Account Statement Beverage Vending Machine Business Plan Go To Market Strategy Elements Pdf
The slides provide a glimpse of the projected profit and loss statement to visualize the platforms financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc. Want to ace your presentation in front of a live audience Our Profit And Loss Account Statement Beverage Vending Machine Business Plan Go To Market Strategy Elements Pdf can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy to edit and downloadable. Use these for both personal and commercial use. The slides provide a glimpse of the projected profit and loss statement to visualize the platforms financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc.
Selling Strategy And Operational Plan Sales Deals Count Split By Sectors Ppt Sample PDF
The slide provides the graph of number of sales deals by sector which the company has handled in last five years. It also covers key facts CAGR growth, deal value etc. related to sales deals of the company. Want to ace your presentation in front of a live audience. Our Selling Strategy And Operational Plan Sales Deals Count Split By Sectors Ppt Sample PDF can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy-to-edit and downloadable. Use these for both personal and commercial use.
Competitive Analysis A Detailed Comparison Stationery Business Plan Go To Market Strategy Slides Pdf
This slide provides a competitive framework of stationery company competitive analysis within the already existing market in the USA along with there brief description and products offered by each company Want to ace your presentation in front of a live audience Our Competitive Analysis A Detailed Comparison Stationery Business Plan Go To Market Strategy Slides Pdf can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy to edit and downloadable. Use these for both personal and commercial use. This slide provides a competitive framework of stationery company competitive analysis within the already existing market in the USA along with there brief description and products offered by each company
Building An IT Strategy Plan For Business Expansion IT Systems Automation Through Infrastructure Provisioning Diagrams PDF
This slide provides information regarding automation of IT systems through infrastructure provisioning in terms of server provisioning, user provisioning, network provisioning and service provisioning. Are you in need of a template that can accommodate all of your creative concepts This one is crafted professionally and can be altered to fit any style. Use it with Google Slides or PowerPoint. Include striking photographs, symbols, depictions, and other visuals. Fill, move around, or remove text boxes as desired. Test out color palettes and font mixtures. Edit and save your work, or work with colleagues. Download Building An IT Strategy Plan For Business Expansion IT Systems Automation Through Infrastructure Provisioning Diagrams PDF and observe how to make your presentation outstanding. Give an impeccable presentation to your group and make your presentation unforgettable.
Projected Profit And Loss Account Group Tour Operator Business Plan Go To Market Strategy Structure Pdf
The slides provide a overview of the projected profit and loss statement to visualize the travel agency stores financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc. Want to ace your presentation in front of a live audience Our Projected Profit And Loss Account Group Tour Operator Business Plan Go To Market Strategy Structure Pdf can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy to edit and downloadable. Use these for both personal and commercial use. The slides provide a overview of the projected profit and loss statement to visualize the travel agency stores financial performance for the next five years. The key components are total revenue from operations, gross profit, EBITDA, etc.
Strategy To Improve Team Proficiency Team Communication And Meeting Plan Graphics PDF
This slide shows team communication and meeting plan for determining who will receive this information, how and when they will receive it, and how often they should receive it. Deliver an awe inspiring pitch with this creative ove team proficiency team communication and meeting plan graphics pdf bundle. Topics like team communication and meeting plan can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.
Growth Strategy Ppt PowerPoint Presentation Portfolio Mockup
This is a growth strategy ppt powerpoint presentation portfolio mockup. This is a three stage process. The stages in this process are acquiring customers, retaining customers, staying competitive, product development, customer service.
Choosing An Ideal Business Beverage Vending Machine Business Plan Go To Market Strategy Inspiration Pdf
This slide portrays an ideal business location for vending start up that minimize the risk of failure. It covers gathering and analyzing data in order to select the optimal location in terms of feasibility, economy, and future sustainability. Are you in need of a template that can accommodate all of your creative concepts This one is crafted professionally and can be altered to fit any style. Use it with Google Slides or PowerPoint. Include striking photographs, symbols, depictions, and other visuals. Fill, move around, or remove text boxes as desired. Test out color palettes and font mixtures. Edit and save your work, or work with colleagues. Download Choosing An Ideal Business Beverage Vending Machine Business Plan Go To Market Strategy Inspiration Pdf and observe how to make your presentation outstanding. Give an impeccable presentation to your group and make your presentation unforgettable. This slide portrays an ideal business location for vending start up that minimize the risk of failure. It covers gathering and analyzing data in order to select the optimal location in terms of feasibility, economy, and future sustainability.
Five Pillars Of Customer Success Ppt PowerPoint Presentation Infographic Template Example
This is a five pillars of customer success ppt powerpoint presentation infographic template example. This is a five stage process. The stages in this process are customer lifecycle, value, expansion and advocacy, customer risk.
Consumer Service Strategy Program Checklist Themes PDF
This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as campaign design, batch email marketing, customer targeting, lead generation, etc. This is a Consumer Service Strategy Program Checklist Themes PDF template with various stages. Focus and dispense information on five stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like Customer Targeting, Batch Email Marketing, Campaign Design. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.
Lean Strategy Deployment Diagram Powerpoint Guide
This is a lean strategy deployment diagram powerpoint guide. This is a six stage process. The stages in this process are self diagnosis, catch ball, check, lean tools, planning, customer order.
Why Customer Buy From Us Ppt PowerPoint Presentation Visual Aids Icon
This is a why customer buy from us ppt powerpoint presentation visual aids icon. This is a five stage process. The stages in this process are commitment, innovation, loyalty, customer satisfaction, quality.
Customer Centric Approach Professional Development Ppt PowerPoint Presentation Layouts Graphics Download
This is a customer centric approach professional development ppt powerpoint presentation layouts graphics download. This is a six stage process. The stages in this process are customer, centric, approach, professional, development.
Successful Selling Strategy House Framework Topics PDF
The following slide showcases house diagram for successful sales that highlights strategies which are value based, solution and challenger selling. It further includes focus on customer needs, return on investment and active listening. Pitch your topic with ease and precision using this Successful Selling Strategy House Framework Topics PDF. This layout presents information on Solution Selling, Challenger Selling, Value Based Selling. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.
Automated Customer Service Pros Cons Ppt PowerPoint Presentation Pictures Graphics Cpb
Presenting this set of slides with name automated customer service pros cons ppt powerpoint presentation pictures graphics cpb. This is a five satge process. The stages in this process are automated customer service pros cons. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.
Advice Box For Customer Reviews And Feedback Ppt Powerpoint Presentation Outline Examples
This is a advice box for customer reviews and feedback ppt powerpoint presentation outline examples. This is a three stage process. The stages in this process are feedback, suggestions, recommendations.
Customer Putting Feedback In Suggestion Box Ppt Powerpoint Presentation Outline Example
This is a customer putting feedback in suggestion box ppt powerpoint presentation outline example. This is a three stage process. The stages in this process are feedback, suggestions, recommendations.
Understand The Customer Needs Template 1 Ppt PowerPoint Presentation Icon Clipart Images
This is a understand the customer needs template 1 ppt powerpoint presentation icon clipart images. This is a five stage process. The stages in this process are what they do, when they buy, how they buy, what they expect of you, understand your customer.
Understand The Customer Needs Template 2 Ppt PowerPoint Presentation Icon Microsoft
This is a understand the customer needs template 2 ppt powerpoint presentation icon microsoft. This is a five stage process. The stages in this process are what they do, when they buy, how they buy, what they expect of you, understand your customer.
Business Risk Associated With Customer Service Ppt Powerpoint Presentation Model Diagrams
This is a business risk associated with customer service ppt powerpoint presentation model diagrams. This is a two stage process. The stages in this process are risk, strategies, icons, marketing.
voice of customer voc template 1 ppt powerpoint presentation professional elements
This is a voice of customer voc template 1 ppt powerpoint presentation professional elements. This is a three stage process. The stages in this process are verbatim, need, requirement, business, marketing, strategy.
Go To Market Strategy Framework Clipart PDF
Persuade your audience using this go to market strategy framework clipart pdf. This PPT design covers three stages, thus making it a great tool to use. It also caters to a variety of topics including sales, customer success, corporate marketing. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.
Business Risk Associated With Customer Service Template 1 Ppt Powerpoint Presentation Pictures Deck
This is a business risk associated with customer service template 1 ppt powerpoint presentation pictures deck. This is a eight stage process. The stages in this process are input supply risk, surge capacity risk, quality performance risk, icons.
Box For Customer Complaints And Suggestions Ppt Powerpoint Presentation Layouts Introduction
This is a box for customer complaints and suggestions ppt powerpoint presentation layouts introduction. This is a three stage process. The stages in this process are feedback, suggestions, recommendations.
Improve Customer Service With Suggestion Box Ppt Powerpoint Presentation File Information
This is a improve customer service with suggestion box ppt powerpoint presentation file information. This is a three stage process. The stages in this process are feedback, suggestions, recommendations.
Weekly Schedule For Customer Support Team Ppt PowerPoint Presentation Gallery Influencers PDF
Persuade your audience using this weekly schedule for customer support team ppt powerpoint presentation gallery influencers pdf. This PPT design covers seven stages, thus making it a great tool to use. It also caters to a variety of topics including weekly schedule for customer support team. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.
Business Risk Associated With Customer Service Template Ppt PowerPoint Presentation Portfolio Graphics Download
This is a business risk associated with customer service template ppt powerpoint presentation portfolio graphics download. This is a eight stage process. The stages in this process are input supply, surge capacity, quality performance, cost renegotiation, coordination.
Six Customer Service Problems With Solutions Ppt PowerPoint Presentation Infographics Background Images
This is a six customer service problems with solutions ppt powerpoint presentation infographics background images. This is a six stage process. The stages in this process are problem and solution, challenges and solutions, issues and solutions.
Customer Segment Showing Psychographics Source Of Information Ppt PowerPoint Presentation Ideas Background Designs
This is a customer segment showing psychographics source of information ppt powerpoint presentation ideas background designs. This is a four stage process. The stages in this process are market research, psychographic, social research.
Customer Segmentation Living Standards Measure Ppt PowerPoint Presentation Visual Aids Layouts
This is a customer segmentation living standards measure ppt powerpoint presentation visual aids layouts. This is a five stage process. The stages in this process are market research, psychographic, social research.
Marketing Strategy Marketing Concept Ppt Slides
This is a marketing strategy marketing concept ppt slides. This is a four stage process. The stages in this process marketing strategy, marketing concept, coordinated effort, customer orientation.
Stages Of Customer Purchasing Decision In Upward Arrow Ppt Gallery Background Image PDF
This is a stages of customer purchasing decision in upward arrow ppt gallery background image pdf template with various stages. Focus and dispense information on five stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like evaluating alternatives, searching information, buying decision, post purchase decision. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.
Pricing Strategy Ppt PowerPoint Presentation Pictures Vector
This is a pricing strategy ppt powerpoint presentation pictures vector. This is a three stage process. The stages in this process are customer value based pricing, competition based pricing, value surrender zone, pricing power zone, zone of good intentions.
Business Innovation Strategy Competitive Advantage Powerpoint Slides
This is a business innovation strategy competitive advantage powerpoint slides. This is a four stage process. The stages in this process are customer responsiveness, efficiency, quality, innovation.
Growth Strategy Summarized Ppt PowerPoint Presentation Infographics
This is a growth strategy summarized ppt powerpoint presentation infographics. This is a six stage process. The stages in this process are accreditations, product mix, customer segments, target geographies, end products, industry footprint.
Pricing Strategy Ppt PowerPoint Presentation Slides Professional
This is a pricing strategy ppt powerpoint presentation slides professional. This is a three stage process. The stages in this process are price orientation, customer value based pricing, competition based pricing, price realization, white flag zone.
Elements Of Retail Strategy Ppt Powerpoint Ideas
This is a Elements Of Retail Strategy Ppt Powerpoint Ideas. This is a four stage process. The stages in this process are location, pricing, customer service, communication mix.
Financial Services Strategy Diagram Ppt Example File
This is a financial services strategy diagram ppt example file. This is a five stage process. The stages in this process are products, brand, price, financial, customer experience.
Steps To Maintain Financing Hotel Business Strategy Portrait PDF
This slide contains steps to sustain hotel investment in long run by proper planning that assure regular returns. It includes steps such as strategy formulation, industry analysis, customer analysis, planning, marketing, planning etc. Presenting Steps To Maintain Financing Hotel Business Strategy Portrait PDF to dispense important information. This template comprises six stages. It also presents valuable insights into the topics including Prepare Strategy, Industry Analysis, Customer Analysis. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.
Growth Strategy Ppt PowerPoint Presentation Icon Format
This is a growth strategy ppt powerpoint presentation icon format. This is a three stage process. The stages in this process are marketing and sales, customer service, product development, acquiring customers, retaining customers.
Growth Strategy Ppt PowerPoint Presentation Clipart
This is a growth strategy ppt powerpoint presentation clipart. This is a one stage process. The stages in this process are marketing and sales acquiring customers, customer service retaining customers.
Growth Strategy Ppt PowerPoint Presentation Styles Microsoft
This is a growth strategy ppt powerpoint presentation styles microsoft. This is a three stage process. The stages in this process are acquiring customers, retaining customers, staying competitive, customer service, product development.
Nike Brand Strategy Evaluation Dashboard Sample PDF
This slide presents Nikes customer retention dashboard helpful in determining effectiveness of its business strategy . It shows rate of retention by customer segments, customer retention rate and total sales volume that indicate its successful target accomplishment. Showcasing this set of slides titled Nike Brand Strategy Evaluation Dashboard Sample PDF. The topics addressed in these templates are Sales Volume, Customer Retention Rate . All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.
Software Sales Strategy Best Practices Brochure PDF
This slide presents best practices for building software sales plan helpful in making launch of new software successful and profitable for organization. It includes using cloud hosting service, beta testing with free trial, market across channels and 24 in to 7 customer support Persuade your audience using this Software Sales Strategy Best Practices Brochure PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Market Across Channels, Customer Support, Free Trials. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.
Customer Goods Production Merger And Acquisitions Deals Of Our Company Elements PDF
This slide highlights the successful merger and acquisition with different companies which includes deals price, company purchase stake and to enter into packaging goods business. Are you searching for a Customer Goods Production Merger And Acquisitions Deals Of Our Company Elements PDF that is uncluttered, straightforward, and original Its easy to edit, and you can change the colors to suit your personal or business branding. For a presentation that expresses how much effort youve put in, this template is ideal With all of its features, including tables, diagrams, statistics, and lists, its perfect for a business plan presentation. Make your ideas more appealing with these professional slides. Download Customer Goods Production Merger And Acquisitions Deals Of Our Company Elements PDF from Slidegeeks today.
Service Management Strategy Sample Diagram Presentation Deck
This is a service management strategy sample diagram presentation deck. This is a seven stage process. The stages in this process are service management strategy, business services strategy digital strategy, service management standard service quality, and several other key strategic issues, current service management condition, maximizing the return on investment in service management, customer focus customer needs, service management system.
Marketing Growth Strategy Ppt PowerPoint Presentation Information
This is a marketing growth strategy ppt powerpoint presentation information. This is a six stage process. The stages in this process are branding to led, innovative design and media, websites that work, customer centric culture, new ways to sell.
Different Quotes For Client Customer Relationship Ppt PowerPoint Presentation Visual Aids
This is a different quotes for client customer relationship ppt powerpoint presentation visual aids. This is a two stage process. The stages in this process are business, quotes, customer relationship, strategy, success.
Marketing Growth Strategy Ppt PowerPoint Presentation Files
This is a marketing growth strategy ppt powerpoint presentation files. This is a six stage process. The stages in this process are branding to led, innovative design and media, websites that work, customer centric culture, new ways to sell.
Key Elements For Customer Driven Business Promotion Methods Ppt Layouts Demonstration PDF
This slide covers the components used to develop consumer driven promotion plans for an organization. The purpose of this slide is to improve consumer satisfaction and retention. It includes target marketing, meeting consumer needs, consumer loyalty, consumer feedback and consumer referral. Presenting Key Elements For Customer Driven Business Promotion Methods Ppt Layouts Demonstration PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Strategy Target Marketing, Strategy Meeting Consumer Needs, Strategy Consumer Loyalty . This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.
B2b Marketing Strategy Sample Diagram Ppt Example
This is a b2b marketing strategy sample diagram ppt example. This is a six stage process. The stages in this process are customer retention strategy, web strategy, lead to revenue strategy, content strategy, lead generation strategy, social media strategy.
Customer Relationship Management Functions Sales And Support Ppt PowerPoint Presentation Slides Show
This is a customer relationship management functions sales and support ppt powerpoint presentation slides show. This is a four stage process. The stages in this process are crm sales, crm leads, crm conversion.
Customer Messaging Platform Live Chat Support Ppt PowerPoint Presentation Gallery Template
This is a customer messaging platform live chat support ppt powerpoint presentation gallery template. This is a four stage process. The stages in this process are live chat, online support, live support.