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This is a net promoter score process ppt powerpoint show. This is a five stage process. The stages in this process are initiate, initial executive commitment, design and create governance structures, change management planning, customer strategy and context, which customers which touch points, which key opportunities, who needs to be involved, listen and react, design and implement data collection, design and implement closed loop feedback processes, quick wins, demonstrate the value of the program, big bets, with process validated move on to larger opportunities.\n\n\n\n\n\n\n\n\n\n

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