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The following slide depicts key metrics to evaluate support team performance. Major KPIs covered are customer satisfaction score, first contact resolution, employee engagement and negative response rate. Make sure to capture your audiences attention in your business displays with our gratis customizable Enhancing Client Experience Track Kpis To Evaluate Team Performance Rules PDF. These are great for business strategies, office conferences, capital raising or task suggestions. If you desire to acquire more customers for your tech business and ensure they stay satisfied, create your own sales presentation with these plain slides.

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