Voice Of Customer

This slide provides information regarding the marketing goals associated to co partnered franchise campaign based on parameters such as associated cost, duration, role of franchisor and results achieved, etc. Deliver an awe inspiring pitch with this creative franchise promotion and advertising playbook marketing goals of co partnered franchise campaign diagrams pdf bundle. Topics like marketing goals of co partnered franchise campaign can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding online marketing content planning calendar for franchise with details about different platform such as email campaigns, blog posts, video posts or social media status updates. Deliver an awe inspiring pitch with this creative franchise promotion and advertising playbook online marketing content planning calendar for franchise infographics pdf bundle. Topics like online marketing content planning calendar for franchise can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding pay per click advertising for corporate franchisor and franchisees to have better ad placement bid. PPC campaign activities initiated by franchisor as well as franchisee are showcased. Deliver an awe inspiring pitch with this creative franchise promotion and advertising playbook pay per click advertising for corporate franchisor and franchisees clipart pdf bundle. Topics like model, campaign owner, campaign activities managed, challenges can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding various campaigns managed by carious franchises across different industries. It caters campaign initiatives and marketing tools catered across different verticals such as restaurant franchises, fashion retailers, hospitality franchises, etc. Deliver an awe inspiring pitch with this creative franchise promotion and advertising playbook campaigns managed by franchises across diversified industries portrait pdf bundle. Topics like campaigns managed by franchises across diversified industries can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding design and branding across franchise website structure with franchise pages control, access to franchisees or franchisor in terms of page performance tracking, website optimization for users, etc. Deliver and pitch your topic in the best possible manner with this franchise promotion and advertising playbook franchise website structure design and branding template pdf. Use them to share invaluable insights on franchise pages control, access to franchisor or franchisee and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

This template covers the best time for social media posting on Facebook, Instagram, Twitter, YouTube and LinkedIn. It also includes number posts per week to boost retweets and your cost revenue ratio CRR. Deliver an awe inspiring pitch with this creative social network playbook the best time to post on different social media channels ppt infographic template ideas pdf bundle. Topics like the best time to post on different social media channels can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide displays tutorial based strategy as a marketing tool for organization, as it provides an overview of the entire strategic process along with various types of videos that can be made under this strategy Deliver an awe inspiring pitch with this creative social video advertising playbook tutorial focused marketing strategy ppt pictures topics pdf bundle. Topics like tutorial focused marketing strategy can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Analyzing the key Statistics is an essential part of any video marketing strategy, it helps marketing manager to make essential decisions. The following slide displays important marketing Statistics such as total number of YouTube users etc. Presenting social video advertising playbook key statistics for video marketing ppt layouts shapes pdf to provide visual cues and insights. Share and navigate important information on three stages that need your due attention. This template can be used to pitch topics like key statistics for video marketing. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide showcases advantage gained by Africa through Russia Ukraine warfare. It provides information about Italy, gas assistance, Algeria, Toufik Hakkar, Sonatrach, Luigi DI Malo, etc. Deliver an awe inspiring pitch with this creative analyzing the impact of russia ukraine conflict on gas sector leverage gained by africa through russia ukraine war brochure pdf bundle. Topics like leverage gained by africa through russia ukraine war can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide showcases mitigation techniques for Russia and Ukraine. It provides information about high price, Russian gas transit, LNG, currency appreciation, Russian roubel, bitcoin, gas exports, Nord stream 2, etc. Deliver an awe inspiring pitch with this creative analyzing the impact of russia ukraine conflict on gas sector mitigation strategies for russia and ukraine with impacts formats pdf bundle. Topics like mitigation strategies for russia and ukraine with impacts can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide showcases mitigation techniques for USA in present and future scenarios. It provides information about LNG imports, electricity bills, gas price, energy tax incentives, etc. Deliver an awe inspiring pitch with this creative analyzing the impact of russia ukraine conflict on gas sector mitigation strategies for united states of america information pdf bundle. Topics like mitigation strategies for united states of america can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide represents impact of Russian Ukrainian gas war tensions on USA. It provides information about gasoline per gallon, electricity, piped gas per therm, energy, COVID, import ban, demand, etc. Deliver an awe inspiring pitch with this creative analyzing the impact of russia ukraine conflict on gas sector russian invasion impact on united states of america mockup pdf bundle. Topics like russian invasion impact on united states of america contd can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide illustrates Ukraine war tensions impact on Russias gas sector. It provides information about Gazprom, Lukoil, Rosneft, sanctions, waivers, natural gas, etc. Deliver an awe inspiring pitch with this creative analyzing the impact of russia ukraine conflict on gas sector ukraine conflict impact on russian gas sector formats pdf bundle. Topics like ukraine conflict impact on russian gas sector can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides the glimpse about the 3 step process involved in scrum bid and proposal management such as defining roles, user stories and sprints. Presenting agile in request for proposal way 3 step process involved in implementing scrum in bid an proposal management structure pdf to provide visual cues and insights. Share and navigate important information on five stages that need your due attention. This template can be used to pitch topics like XXXXXXXXXXXXXXXXXXXX. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide provides information regarding need of external training which will play important role in employee development. The external training will be given by experts of various fields. This training will not be free, and charges will cost the firm per employee. Deliver an awe inspiring pitch with this creative enhance performance of workforce addressing staff training schedule to enhance productivity summary pdf bundle. Topics like staff training schedule to enhance productivity can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding various roles essential for proposal building through scrum in terms of product owner as sales organization capture manager, scrum master as bid proposal manger and scrum team as development team. Deliver an awe inspiring pitch with this creative formulating plan and executing bid projects using agile it addressing roles essential for proposal slides pdf bundle. Topics like product owner, scrum master, scrum team can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding employee training which will play important role in their development. The external training will be given by experts of various fields. This training will not be free, and charges will cost the firm per employee. Deliver an awe inspiring pitch with this creative formulating plan and executing bid projects using agile it addressing staff training schedule with cost topics pdf bundle. Topics like advanced software training, advanced skills training, training module can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the quality control dashboard to monitor the effectiveness of agile quality assurance model. It includes KPIs namely test execution summary, defect severity distribution, module-wise text execution and defect severity index Deliver an awe inspiring pitch with this creative agile methodology quality control quality control kpi dashboard ppt infographic template layout ideas pdf bundle. Topics like quality control kpi dashboard can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide illustrates the KPI dashboard used for tracking the effectiveness of agile quality assurance model. KPIs covered in the dashboard are release and quality compliance, test functions and defects Deliver an awe inspiring pitch with this creative agile methodology to quality control effectiveness tracking dashboard ppt icon graphics download pdf bundle. Topics like agile methodology to quality control effectiveness tracking dashboard can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the impact analysis of Covid 19 on IoT and digital twin which includes global digital twin and IoT market share is projected to reach good market share by 2024. Deliver an awe inspiring pitch with this creative purpose digital twin internet things reducing costs after covid era impact of covid 19 on iot sample pdf bundle. Topics like information technology, market impact, incremental growth can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide represents the affect of covid 19 on rail transportation which shows the gross traffic receipts and total working expenses to analyze the operating ratio. Deliver an awe inspiring pitch with this creative purpose digital twin internet things reducing costs after covid era affect of covid 19 on rail graphics pdf bundle. Topics like affect of covid 19 on rail transportation can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the digital goal mapping for upstream operations in oil and gas company which includes three phases such as exploration, development and manufacturing with various stages. Deliver an awe inspiring pitch with this creative purpose digital twin internet things reducing costs after covid era digital goal mapping for upstream mockup pdf bundle. Topics like digital goal mapping for upstream operations in oil and gas company can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide represents a comparison between stateful and stateless load balancing and the working style of both approaches as stateful load balancer uses a session table and stateless load balancer use hashing algorithm. Deliver an awe inspiring pitch with this creative categories of load balancer stateful vs stateless load balancing pictures pdf bundle. Topics like session table, distribution algorithms, subsequent packets can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide represents the weighted round robin load balancing technique, how servers are provided with weight, and how they act according to assigned weight. Deliver an awe inspiring pitch with this creative categories of load balancer weighted round robin load balancing method diagrams pdf bundle. Topics like weighted round robin load balancing technique, how servers are provided with weight, how they act according to assigned weight can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide describes the kinds of traffic that a load balancer can handle such as hypertext transfer protocol, hypertext transfer protocol secure, transmission control protocol and user datagram protocol. Presenting categories of load balancer what kind of traffic can load balancers handle ideas pdf to provide visual cues and insights. Share and navigate important information on four stages that need your due attention. This template can be used to pitch topics like some load balancers have recently introduced functionality, https balancing is similar to http balancing, requests are routed using normal http methods. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

The employees will also require external training which will play important role in their development. The external training will be given by experts of various fields. This training will not be free, and charges will cost the firm per employee. Deliver an awe inspiring pitch with this creative controlling and innovating product leader responsibilities addressing staff training schedule with cost slides pdf bundle. Topics like advanced software training, advanced skills training, self assessment tools can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding validation field grid which is is essential in structuring idea validation, collecting insights during product discovery process. Deliver an awe inspiring pitch with this creative controlling and innovating product leader responsibilities addressing validation field grid as product discovery guidelines pdf bundle. Topics like prioritizing validating idea, determine the solution that is get validate, prioritize assumptions based on criticality can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide covers information regarding the dashboard for tracking essential marketing activities at social media platform in terms of social traffic and conversion, referral traffic by site, key social media metrics. Deliver an awe inspiring pitch with this creative improving brand awareness through wom marketing dashboard for tracking marketing activities at social media platform diagrams pdf bundle. Topics like dashboard for tracking marketing activities at social media platform can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding the scanning of different partners for effective marketing program based on their functionality, cost to company and place of operations, etc. Deliver an awe inspiring pitch with this creative improving brand awareness through wom marketing scanning of various partners for effective marketing program inspiration pdf bundle. Topics like scanning of various partners for effective marketing program can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Purpose of this slide is to provide information about key security controls that are to be addressed in companys information security program. Security controls covered are user application hardening, daily backups and patch applications. Presenting handling cyber threats digital era key security controls to be addressed in the program ppt infographics samples pdf to provide visual cues and insights. Share and navigate important information on three stages that need your due attention. This template can be used to pitch topics like prevents attacks, limits extent of attacks, data recovery. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide provides information about risk based events that company will use to define the risks based on impact size and likelihood of occurrence. Deliver an awe inspiring pitch with this creative handling cyber threats digital era defining risk events based on impact ppt layouts show pdf bundle. Topics like defining risk events based on impact size and likelihood of occurrence can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Purpose of this slide is to highlight the risk-based approach and process efficiency along with the cost incur details. It also shows that company will develop agile security and privacy models. Deliver an awe inspiring pitch with this creative handling cyber threats digital era embedding risk based approach into product ppt gallery designs pdf bundle. Topics like embedding risk based approach into product development process can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Following slide illustrates a scorecard that company will use to check its preparedness against various cyber security and digital risk events. Sections covered here are fraud prevention considerations, score and notes. Deliver an awe inspiring pitch with this creative dling cyber threats digital era scorecard to check cybersecurity ppt model information pdf bundle. Topics like scorecard to check cybersecurity and digital risk preparedness can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide depicts the importance of having strong passwords for different online accounts. It also shows the number of users who use the same password across other accounts. Presenting information technology security implementation of strong password policy ppt file infographic template pdf to provide visual cues and insights. Share and navigate important information on four stages that need your due attention. This template can be used to pitch topics like implementation of strong password policy. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide represents the current status of the cyber attacks in an organization after implementing the network security model. Deliver an awe inspiring pitch with this creative it security detail impact detail impact information technology security plan can reduce ppt show slide download pdf bundle. Topics like detail impact information technology security plan can reduce the risk of data breach in organization can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Mentioned slide will help the presenter to show the investors or audience a complete view of its competitive landscape based on factors such as CEO rating, number of employees, total funding amount, total revenue etc. Deliver an awe inspiring pitch with this creative call center application market industry contact center software market competitive analysis introduction pdf bundle. Topics like employee, revenue, company can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide shows the major top players of the Contact Center Software Market Industry across globe along with their relative market share in percentage. Deliver an awe inspiring pitch with this creative call center application market industry top market players in contact center software market industry diagrams pdf bundle. Topics like top market players in contact center software market industry can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Following slide provides information about the market segmentation of E Learning Markets and Platforms across globe. The segments can be categorized by technology, by provider, by application and by geography. Deliver an awe inspiring pitch with this creative market segmentation of e learning platform fundraising ppt slides designs pdf bundle. Topics like online e learning, learning management system, mobile e learning, government can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The purpose of this slide is to provide a glimpse of the our company offshoring different services across several locations along with the number of employees and wages offered. Deliver an awe inspiring pitch with this creative partnership with servicing company improving internal operations step 4 selection summary pdf bundle. Topics like step 4 selection of local professionals to build an offshore team can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The threat management team needs to have strong critical and creative thinking skills so that they become capable in taking key decisions without complete or conflicting information under immense tensed situations. The team will be trained by experts who will also use scenario based activities and costing will be per employee basis. Deliver an awe inspiring pitch with this creative threat management at workplace addressing threat management team training schedule pictures pdf bundle. Topics like practice, develop and assess decision making skills, enhance operational capability and capacity, emergency managers stakeholders can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide portrays information regarding the dashboard that firm will use to manage cyber threats. The dashboard will provide clear picture of threats risks prevailing and how they are treated to technical engineers and board level executives. Deliver an awe inspiring pitch with this creative threat management at workplace cyber threats management dashboard information pdf bundle. Topics like risk rating breakdown, risk heat map, action plan breakdown can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide will help in providing an overview of the various reported incidents, average cost per incident and number of people involved in the various incidents across different departments. Deliver an awe inspiring pitch with this creative threat management at workplace incident reporting by different departments download pdf bundle. Topics like average cost per incident, person involved in the incident, across different departments can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The threat management action plan will help in keeping the track of various potential threats that are existing in the firm. The person responsible in handling the threats will keep track of the duration in which threat is resolved. Deliver an awe inspiring pitch with this creative threat management at workplace threat management action plan identification clipart pdf bundle. Topics like collecting receivables in timely manner, meet compliance obligations, implement compliance monitoring process can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides the glimpse about the 3 step process involved in scrum bid and proposal management such as defining roles, user stories and sprints. Presenting agile technique for request for proposal rfp response 3 step process involved in implementing scrum brochure pdf to provide visual cues and insights. Share and navigate important information on eight stages that need your due attention. This template can be used to pitch topics like 3 step process involved in implementing scrum in bid and proposal management contd. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide provides the glimpse about the agile approach to a supplier selection and contracting process which includes constant communication and collaboration during this process. Deliver an awe inspiring pitch with this creative agile technique for request for proposal rfp response agile approach to supplier selection and contracting structure pdf bundle. Topics like base case development, business case development, negotiations strategy, engage suppliers can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides sales performance highlights in terms of net sales by business segment, geographic location and market maturity. It also covers sales performance of different brands with best selling and worst selling products. Deliver an awe inspiring pitch with this creative marketing playbook to maximize roi sales performance highlights for products offered inspiration pdf bundle. Topics like net sales by business segment, net sales by geographic region, net sales by market maturity can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding sales workforce training for performance improvement in terms of product or service training, market insights understanding, job role clarification. It caters basic and advanced level training program for sales, marketing, account management representatives. Deliver an awe inspiring pitch with this creative marketing playbook to maximize roi sales workforce training for performance improvement demonstration pdf bundle. Topics like training module, basic program, advanced program can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide provides information regarding various metrics catered to track sales team performance in terms of average revenue per account, win rate, NPS, along with sales representative performance tracking through number of opportunities created, lead response time, etc. Deliver an awe inspiring pitch with this creative marketing playbook to maximize roi various metrics to track sales team performance demonstration pdf bundle. Topics like various metrics to track sales team performance can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide represents the WordPress content management systems key features that include a user-friendly interface, outstanding designs, own domain names, vital statistics, and best support services throughout. Presenting website programming it key features of the wordpress ppt powerpoint presentation gallery pictures pdf to provide visual cues and insights. Share and navigate important information on six stages that need your due attention. This template can be used to pitch topics like mobile ready, best support services, robust statistics, own domain, outstanding designs, easy to use. In addtion, this PPT design contains high resolution images, graphics, etc, that are easily editable and available for immediate download.

This slide provides information regarding B2B account managing teams training packages such as silver, gold and platinum. These training packages are segregated based of training modules and services offered along with cost. Deliver an awe inspiring pitch with this creative b2b lead generation plan determine b2b account managing team training packages elements pdf bundle. Topics like determine b2b account managing team training packages can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the impact statistics of introducing agile quality assurance model upon company profits, loss, revenue along with the status of ongoing software projects. Deliver an awe inspiring pitch with this creative quality assurance procedure in agile project post implementation agile quality assurance portrait pdf bundle. Topics like financial highlights of company, software projects developed by firm, projects was successfully made can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the quality control dashboard to monitor the effectiveness of agile quality assurance model. It includes KPIs namely test execution summary, defect severity distribution, module wise text execution and defect severity index. Deliver an awe inspiring pitch with this creative quality assurance procedure in agile project quality control kpi dashboard clipart pdf bundle. Topics like modules wise test execution summary, defect severity distribution, defect severity index can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide defines the cloud region to region cold recovery architecture backup is done from cloud to cloud. There are two cloud environments such as primary cloud and recovery cloud. Deliver an awe inspiring pitch with this creative cloud region to region cold recovery catastrophe recovery application plan background pdf bundle. Topics like application environment, recovery cloud regions, primary cloud regions can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the key reasons behind selecting the new project management software. Major reasons covered in the slide are improve ease of use, desire for an integrated suit, and need to mange more complex projects Deliver an awe inspiring pitch with this creative responsibilities project management office implementing digitalization major reason behind replacing demonstration pdf bundle. Topics like major reason behind replacing project management software can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the details related to key features, deployment, suitable platform, and price of various PPM software. It helps in selecting the suitable software as per the companys requirement Deliver an awe inspiring pitch with this creative responsibilities project management office implementing digitalization select the suitable ppm professional pdf bundle. Topics like select the suitable ppm software to shift focus can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the various challenges in implementation of new PMO roles. Key challenges covered in the slide are rigid corporate culture, failure to manage organizational resistance to change, lack of appropriate change management strategy etc. Deliver an awe inspiring pitch with this creative responsibilities project management office implementing major challenges in implementation rules pdf bundle. Topics like major challenges in implementation of new roles can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide shows the basic elements of executive remuneration structure of the CEO and other executive officers in terms of basic salary, annual incentives and long-term incentives along with their description. This slide also shoes the basic annual incentive formula with values. Deliver an awe inspiring pitch with this creative stakeholder management assessment business fundamentals basic elements of executive designs pdf bundle. Topics like basic elements of executive remuneration in the company can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The following slide displays the overview of the mobile application of the organization as it displays the key features of the application along with the overview of the home screen. Deliver an awe inspiring pitch with this creative investor capital raising elevator aiming flawless service with mobile application rules pdf bundle. Topics like online payment, integration other applications, easy surfing products can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

Purpose of the following slide is to show the key insights into the market competition as it highlights the total market share of each company along with their valuation and their website and application details. Deliver an awe inspiring pitch with this creative investor capital raising elevator understanding the competition in the market mockup pdf bundle. Topics like market share, valuation, applications can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide depicts the dashboard for threat tracking in cyber security by covering monthly threat status, current risk status, threat-based on the role, threats by owners, risk by threats, and threat report. Deliver an awe inspiring pitch with this creative it security dashboard for threat tracking in information technology security ppt inspiration gallery pdf bundle. Topics like current risk status, threat report, risk by threats, threats based on role, threats by owners can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.